Mohammadfaiyaz Ghanchi Vahora
Scarborough
Summary
Dedicated and community-focused public service professional with experience in customer service, security enforcement, government screening, and outdoor field operations. Skilled in conflict resolution, complaint response, report writing, and regulatory compliance. Able to work independently in all weather conditions while maintaining professionalism and integrity. Seeking to contribute to the Toronto Police Service as a Parking Enforcement Officer.
Overview
5
5
years of professional experience
Work History
Postal Clerk
Canada Post
04.2023 - 05.2023
- Provided frontline customer service to 100+ customers daily in person and by phone
- Resolved inquiries and complaints while ensuring compliance with policies
- Maintained electronic records and prepared reports and documentation
- Worked efficiently in a fast-paced environment with minimal supervision
Border Screening Officer
Government of Prince Edward Island
01.2022 - 04.2022
- Enforced public health regulations and verified traveler compliance
- Handled difficult situations calmly using de-escalation techniques
- Prepared reports and maintained accurate electronic records
- Worked outdoors for extended periods in varying weather conditions
Production Worker
PEI Aquafarms Inc.
08.2020 - 04.2022
- Performed physically demanding tasks safely for long shifts
- Followed safety procedures and operational guidelines
- Maintained equipment and cleanliness standards
Concierge Security Officer
Paragon Security
05.2018 - 09.2019
- Monitored premises and ensured safety of residents and visitors
- Responded to incidents and enforced site rules
- Prepared occurrence and incident reports
- Provided professional customer service and coordinated with emergency services
Education
College Diploma - Fitness and Health Promotion
Durham College
06.2019
Ontario Secondary School Diploma -
Skills
- Customer and Public Service
- Conflict Resolution and De-escalation
- Policy and By-law Compliance
- Incident Reporting and Documentation
- Radio and Telephone Communication
- Outdoor Patrol and Field Work
- Microsoft Office (Excel, Word, Outlook)
- Record Keeping and Data Entry
- Teamwork and Independent Work
- Safety awareness proficiency
Additional Qualifications
- Valid Ontario G Class Driver's Licence with clean driving record
- Able to walk/stand for extended periods and work outdoors year-round
- Available for rotating shifts including evenings, nights, weekends, and holidays
- Strong integrity, professionalism, and reliability
Physical Fitness
Physically Fit for Outdoor Work
Personal Information
- Available: Rotational Shift Availability
- Driving License: Valid Ontario G Class Driver's Licence
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Postal Clerk
Canada Post
04.2023 - 05.2023
Border Screening Officer
Government of Prince Edward Island
01.2022 - 04.2022
Production Worker
PEI Aquafarms Inc.
08.2020 - 04.2022
Concierge Security Officer
Paragon Security
05.2018 - 09.2019
Ontario Secondary School Diploma -
College Diploma - Fitness and Health Promotion
Durham College