Mohammad Badsha Fahad
Toronto
Summary
Restaurant professional known for delivering high-quality service and ensuring customer satisfaction. Proven experience in managing busy dining environments and assisting in smooth operation of restaurant activities. Committed to teamwork and adaptability, with skills in order accuracy and effective communication.
Dedicated and bilingual team player with experience working in busy food and beverage environments. Enjoys interacting and working with others.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Research Assistant
The Grand Hall Restaurant & Convention
01.2022 - 09.2023
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
- Provided support during peak hours, effectively managing multiple tasks simultaneously.
- Reduced order errors, carefully reviewing customer requests and communicating clearly with kitchen staff.
- Contributed to positive online reviews by delivering consistent high-quality service to all guests.
- Collaborated with team members to ensure seamless operations and a positive dining experience for guests.
Restaurant Worker
Banquet Chinese Restaurant
03.2017 - 02.2019
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Maintained smooth and timely operations in preparation and delivery of meals.
Education
BBA - Accounting
The Millennium University
Momenbagh Road, Dhaka, Bangladesh01-2014
High School Diploma -
Govt. Tolaram College
Narayanganj, Bangladesh09-2008
Skills
- Customer service
- Collaboration and teamwork
- Cleaning and organization
- Prioritization and organization
- Quality control
- Relationship building
- Kitchen equipment operation
- Time management
Languages
English
Professional Working
Hindi
Professional Working
Timeline
Research Assistant
The Grand Hall Restaurant & Convention
01.2022 - 09.2023
Restaurant Worker
Banquet Chinese Restaurant
03.2017 - 02.2019
BBA - Accounting
The Millennium University
High School Diploma -
Govt. Tolaram College
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