Extensive knowledge of coffee brewing methods and beverage preparation techniques.
Outstanding customer service skills, with a focus on creating positive interactions and a welcoming atmosphere.
Strong attention to detail in maintaining cleanliness and sanitation standards.
Ability to multitask efficiently and handle a high volume of orders during peak hours.
Excellent communication and teamwork skills, contributing to a harmonious work environment.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
HOMA GROUP OF COMPANIES (O/A Mana Immigration Services)
01.2023 - 02.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Created and updated records and files to maintain document compliance.
Dental Assistant
Zomorod Poly Dental Clinic
01.2021 - 01.2022
Arrange patients’ appointments and ensure patients return for regular check-ups
Documenting the patients’ visit details and their dental records
Collect the dental visit fee and document the office financial interactions
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Barista
Cafe Par
11.2019 - 07.2020
Expertly prepared and served various coffee beverages, including lattes, cappuccinos, and espresso shots, consistently exceeding customer expectations.
Managed daily inventory and restocked supplies promptly to maintain seamless operations during busy periods.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Host and Manager
Scala Italian Restaurant
01.2018 - 01.2020
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor Of Arts - Law & Society
York University
Toronto, ON
04.2027
Skills
Verbal Communication
Schedule Management
Document Preparation
Customer Service
Administrative Support
Computer Skills
Office Administration
Client Relations
Strong Problem Solver
Team Player
Cash Handling
Opening and closing duties
Languages
English
Native or Bilingual
Persian
Native or Bilingual
References
Available Upon Request
Timeline
Office Administrative Assistant
HOMA GROUP OF COMPANIES (O/A Mana Immigration Services)
Manager, Human Resources Talent Management at KAJATA INC. GROUP OF COMPANIES, ImmigrationManager, Human Resources Talent Management at KAJATA INC. GROUP OF COMPANIES, Immigration