Mohammadamin Darabi
Coquitlam,BC
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 2 years of related experience, diligent nature and expertise in electronic records management. Seasoned Medical Office Administrator adept at coordinating records, managing schedules and working with insurance companies. Knowledgeable about medical billing and recordkeeping requirements. Pursuing a new professional challenge with room for advancement.
Overview
1
1
year of professional experience
Work History
Medical Office Administrative Assistant
Centerpoint Clinic
08.2023 - 02.2024
- Conducted patient intake interviews, recording and documenting relevant information.
- Answered phone calls and messages for 5-physician (Physiotherapist, Massage Therapist, Foot Doctor, and Acupuncturist in medical facility, scheduling appointments, and handling patient inquiries.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Developed strong relationships with vendors to ensure timely delivery of medical supplies and equipment.
- Registered and verified patient records before triage with most up-to-date information.
- Assisted with billing procedures to ensure accurate invoicing and prompt payment from patients and insurance companies.
- Updated patient information and insurance details for accurate electronic medical records.
Medical Office Manager
Unique Physio Clinic
05.2023 - 02.2024
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Negotiated and executed contracts on behalf of department.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created organized filing system to manage department documents.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Coordinated office events, seminars and meetings for staff and clients.
- Consulted with healthcare professionals on business decisions.
Medical Receptionist
Energetic Rehab Clinic
03.2023 - 06.2023
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Processed medical insurance claims and payments.
- Transcribed phone messages and relayed to appropriate personnel.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
- Conducted patient intake interviews, recording and documenting relevant information.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Supported office staff and operational requirements with administrative tasks.
- Obtained payments from patients and scanned identification and insurance cards.
Medical Office Assistant
Aria Physio Clinic
02.2023 - 04.2023
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Facilitated seamless coordination of appointments with specialists or diagnostic testing centers for comprehensive patient care services.
- Provided prompt, polite and professional in-person and telephone customer service.
- Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
- Managed office bookkeeping with insurance billing and patient payments.
- Collaborated effectively with interdisciplinary teams to optimize patient care plans based on individual needs and preferences.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Bachelor of Science - Psychology
Tehran Azad University
Tehran05.2024
Cerificate - MOS (Microsoft Office Specialist)
Microsoft
Online 11.2022
Certificate - First Aid
Istanbul Arel University
Istanbul 05.2022
Certificate - Personnel Management In Medical Services
Istanbul Arel University
Istanbul 09.2021
Skills
- Strong Communication Skills
- Medical Transcription Experience
- HIPAA Regulations
- Medical Billing
- Patient Registration
- Physician assistance
- Time management mastery
- Regulatory Documentation
- Patient Eligibility Requirements
- Payment Scheduling and Collection
- Managing patient records
- Insurance billing procedures
Languages
Persian
Native or Bilingual
Turkish
Native or Bilingual
English
Full Professional
Arabic
Professional Working
French
Elementary
Chinese (Cantonese)
Elementary
Timeline
Medical Office Administrative Assistant
Centerpoint Clinic
08.2023 - 02.2024
Medical Office Manager
Unique Physio Clinic
05.2023 - 02.2024
Medical Receptionist
Energetic Rehab Clinic
03.2023 - 06.2023
Medical Office Assistant
Aria Physio Clinic
02.2023 - 04.2023
Bachelor of Science - Psychology
Tehran Azad University
Cerificate - MOS (Microsoft Office Specialist)
Microsoft
Certificate - First Aid
Istanbul Arel University
Certificate - Personnel Management In Medical Services
Istanbul Arel University
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