Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Summaryofskills
Awards
Languages
Timeline
Generic

Mohammad Ali Shaikh

Ottawa,ON

Summary

Motivated and driven job seeker seeking to obtain valuable sales experience in a fast-paced and dynamic work environment. Committed to contributing to a full-time position that offers opportunities for growth and development. Open to relocation anywhere in order to explore new markets and expand professional horizons.

Overview

14
14
years of professional experience
1
1
Certification

Work History

2nd Assistant Manager

McDonald's
02.2022 - Current
  • Supported store manager in training new employees, fostering a positive work environment for team development.
  • Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
  • Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
  • Enhanced communication between staff members by organizing regular team meetings to discuss updates and address concerns.
  • Spearheaded store events and promotions, attracting new customers while retaining existing clientele.
  • Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.
  • Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
  • Assisted in conducting performance reviews for staff members, identifying strengths and areas of improvement to support professional growth.
  • Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Manager

Pizza workz
06.2018 - 01.2022
  • Recruitment, Payroll Management, Customer service

Store Manager

A&W Restaurants Canada
01.2017 - 05.2018
  • Provided onsite training
  • Successfully led key projects which resulted in Positive Number
  • Prepared correspondence, accounting and financial documents for analysis
  • Increased sales by 17% over a two-year period.

Manager Trainee

A&W Restaurants
01.2016 - 05.2018
  • Provided onsite Training
  • Health And Safty Training.

Security Supervisor

GARDA WORLD
03.2012 - 10.2015
  • Work on the different locations and different task making sure that everything secure

Security Guard

SECURITAS
11.2011 - 10.2015
  • Highly personable individual with excellent communication with client
  • Responding the Alarm
  • Assent supervisor

Store Manager

PIZZA PIZZA
10.2014 - 07.2015
  • Manage the store, increase sales, Marketing for new products, everyday worked on protocol cash sheet

Driver

Uber
11.2023 - Current

Customer service

  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Customer Services Representative

PIZZA PIZZA
05.2011 - 01.2012
  • Increased company earnings and profitability by upselling to customers and communicating premium selections
  • Provided phenomenal customer service by minimizing wait time and error
  • Performed cashier duties by completing customer transactions, performing closing procedures, recording key financial data in company record book, and performing bank deposit duties accounts

Sales representative

Cells Booth
12.2010 - 04.2011
  • Met daily sales targets by actively engaging with potential customers and effectively communicating products and promotions
  • Delivered exceptional customer service by ensuring all customers were satisfied with purchases and terms
  • Handled cashier duties by completing customer transactions and performing closing procedures

Education

Bachelor's Degree - Economics

Sindh university
05.2010

Skills

  • Excel (10 years)
  • Leadership skills (8 years)
  • Microsoft Office (10 years)
  • MS OFFICE (10 years)
  • PowerPoint (10 years)
  • Sales
  • Team Building
  • Retail Management
  • Scheduling
  • Customer Service
  • Cash Handling
  • Customer service focus
  • Team motivation

Certification

Food Handler, 09/2022, 09/2027

First Aid issue date: 2022-09-26

G License: 2026-03-09

Additionalinformation - Summaryofskills

  • Management and leadership and motivate other team player
  • Highly personable individual with excellent communication and sales skills
  • Strong organizational, interpersonal, and leadership skills
  • Able to work individually as well as in a team with minimal supervision
  • Well versed in Microsoft Office (Word, Excel, PowerPoint)

Awards

Best customer service, 06/2015

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Urdu
Native or Bilingual

Timeline

Driver

Uber
11.2023 - Current

2nd Assistant Manager

McDonald's
02.2022 - Current

Manager

Pizza workz
06.2018 - 01.2022

Store Manager

A&W Restaurants Canada
01.2017 - 05.2018

Manager Trainee

A&W Restaurants
01.2016 - 05.2018

Store Manager

PIZZA PIZZA
10.2014 - 07.2015

Security Supervisor

GARDA WORLD
03.2012 - 10.2015

Security Guard

SECURITAS
11.2011 - 10.2015

Customer Services Representative

PIZZA PIZZA
05.2011 - 01.2012

Sales representative

Cells Booth
12.2010 - 04.2011

Bachelor's Degree - Economics

Sindh university

Food Handler, 09/2022, 09/2027

First Aid

Mohammad Ali Shaikh