MOHAMMAD AAMIR MEMON
Cambridge,ON
Summary
- An enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
- Motivated to learn, grow and excel in various industries.
- Creative Operations Specialist and skillful in executing effective operating rhythms and management systems
structures. - Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Bharuchi's
02.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Customer Service Associate
DMART
05.2022 - 11.2022
- Maintained an organized work area that was conducive to efficient operations
- Processed payments and managed point-of-sale operations
- Respond to customer complaints and question
- Educate and enlighten customers on product prices and details
- Respond professionally to compliments and complaints from customers
- Respond to phone, emails and posts from customers
- Auditing and inventory management.
Customer Service Representative
Just Dail
08.2021 - 01.2022
- Collaborated with colleagues to develop strategies for increasing customer loyalty and retention rates
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
- Performed basic data entry for online customer database
- Established trusting relationships with customers
- Customer service associate
Education
ADVANCED DIPLOMA - Business Administration- Management
CONESTOGA COLLEGE
Kitchener, ON04.2026
GRADE 12 -
AMICUS INTERNATIONAL SCHOOL
BHARUCH, GUJARAT07.2023
Skills
- Flexible, trustworthy, hardworking, work well under stress, quick learner
- Customer Support
- Strong customer service and communication skills; able to put people at ease
- Stock Replenishment
- Cash Handling
- POS Transactions
- Administrative and Office Support
- Inventory Maintenance
- Strong mathematical skills
- Team player and ability to keep team motivated
- Computer skills
Certification
Diploma in software in engineering. (2023)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Cashier
Bharuchi's
02.2023 - 08.2023
Customer Service Associate
DMART
05.2022 - 11.2022
Customer Service Representative
Just Dail
08.2021 - 01.2022
ADVANCED DIPLOMA - Business Administration- Management
CONESTOGA COLLEGE
GRADE 12 -
AMICUS INTERNATIONAL SCHOOL
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