Worked independently and collaboratively in a team environment.
Assisted in handling and storing hazardous chemicals and lab equipment
Organized and handled multiple complex Excel spreadsheets containing order and chemical storage information
Quality Control Engineer
Heidelberg Materials Ltd.
08.2022 - 04.2023
Ensured consistent product performance through conducting sieve and moisture tests.
Reduced product defect rates by analyzing test results, and implementing process adjustments.
Troubleshooted well level sensor performance and contacted vendors regarding improvements in component quality.
Quality Assurance Engineer
Sofina Foods
06.2023 - 09.2023
Conducted regular GMP and food safety audits across production lines
Performed root cause analysis investigations for customer complaints
Conducted general blood testing for bacteria and E. coli
Collaborated with different teams streamline quality checks, reducing in-process defects and supporting continuous improvement initiatives.
Managed daily QA documentation, including batch records, and deviation reports to ensure regulatory compliance for audits.
Education
Bachelor's in Applied Sciences - Chemical Engineering
University of British Columbia
Vancouver
05-2025
High School Diploma -
New Westminster Secondary School
New Westminster, BC
06-2019
Skills
Project management
Data analysis
Team collaboration
Process improvement mindset
Microsoft Office
Analytical skills
Clear communication
Root cause analysis
Attention to detail
Data collection
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Projects
UBC Chemical Engineering Capstone Project, Production of Synthetic Kerosene via Fischer-Tropsch Synthesis
Led the design and economic evaluation of a synthetic fuel production facility, including detailed process synthesis, energy balance, equipment sizing, control narratives, and PFD/P&ID development.
Performed full environmental assessment considering emissions compliance, and lifecycle GHG reductions.
Conducted in-depth financial modeling.
Developed comprehensive start-up and shutdown procedures for critical systems.
Produced deliverables including full engineering documentation: DBM, process flow diagrams, utility summaries, control strategies, and an economic feasibility report.
Timeline
Quality Assurance Engineer
Sofina Foods
06.2023 - 09.2023
Quality Control Engineer
Heidelberg Materials Ltd.
08.2022 - 04.2023
CHBE Stores Work Learn Position
University of British Columbia
01.2022 - 05.2022
Bachelor's in Applied Sciences - Chemical Engineering
Led cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals LtdLed cross-functional teams to manage daily spare order processing, ensuring seamless coordination between service, stores, and finance teams. Maintained high order accuracy and reduced communication gaps across departments.Trained over 100+ service engineers on CRM workflows, POD updates, and return processes during HO commercial trainings. Improved field team compliance and reduced repeat errors by over 20%.Owned end-to-end order lifecycle, including documentation, dispatches, POD tracking, and MIS reporting with minimal supervision. Enabled faster turnaround and higher accuracy in daily operations.Acted as a central escalation point between field engineers, HO departments, and senior managers to resolve system and order-related issues. Reduced escalations by ensuring proactive resolution within SLA timelines.Managed return spare process and validations, driving a 25% reduction in turnaround time and improving system accuracy. Ensured proper coordination with service and stores for smooth transaction closures.Initiated Kaizen process improvements for workflow automation, documentation, and order validation. Reduced manual work by 30% and helped in faster issue identification.Collaborated with IT team to test and implement new CRM workflows and resolve service module-related bugs. Ensured seamless migration and better user experience for the service team.Created and presented MIS reports for weekly DRM meetings and management reviews. Supported data-driven decisions and provided insights on pending and completed orders.Monitored pending orders and stock validations daily across CFA locations. Achieved 15% reduction in follow-up delays by implementing checklist-based follow-ups.Handled distributor and spot-visit orders, ensuring compliance with internal policies and faster processing. Reduced lead time by 20% with improved documentation and follow-ups.Supervised stock accuracy across locations and led reconciliation activities with store teams. Brought down discrepancies by 15% through structured checking and documentation.Prepared CRM master data and validated engineer records for smooth CRM transition. Increased CRM accuracy by 25% before new system rollout.Managed price lists and quotations, communicating with teams to ensure correct rates and GST compliance. Prevented billing errors and improved customer satisfaction on pricing clarity.Maintained GEM and E-Invoice portal compliance, uploading documents accurately to meet government requirements. Ensured zero rejection in audits and smoother order execution for public sector clients.Followed up on loan spare recoveries, ensuring 95% payment recovery by accurate tracking and coordination with accounts. Reduced pending dues and ensured clean financial closure of orders. at Transasia Bio-Medicals Ltd