Mohammad Aafi Mansuri
Windsor,ON
Summary
Dynamic Computer Technician with proven expertise at LOTUS Security in diagnosing and resolving complex hardware and software issues. Skilled in IT security management and delivering exceptional customer service, I enhanced troubleshooting processes, ensuring robust protection of client data and improving overall system performance. Proficient in network security and technical support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Computer Technician
LOTUS Security
08.2022 - 12.2024
- Diagnosed and repaired hardware and software issues for various computer systems.
- Installed, configured, and maintained security software to protect client data.
- Addressed user concerns with effective technical support.
- Collaborated with team members to improve troubleshooting processes and methodologies.
Education
Diploma - Information And Computer Systems
06.2025
Diploma - Computer Engineering
08.2022
Skills
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Device configuration
- Customer service
- Technical support
- Remote support
- Technical analysis
- Network configuration
- Wireless networking
- Help desk support
- IT security management
- Project management
- Network security measures
- Java and python
- C and html
- Network security
- Network administrator
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
CCNA: Enterprise Networking, Security, and Automation
Timeline
Computer Technician - LOTUS Security
08.2022 - 12.2024
St. Clair College of Applied Arts And Technology - Diploma, Information And Computer Systems
ITM Vocational University - Diploma, Computer Engineering
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