Mohammad Wasim Zia
Surrey
Summary
Computer Science graduate with expertise in IT support, systems administration, and troubleshooting hardware and software issues. Skilled in maintaining IT infrastructure, resolving technical problems, and providing user support. Strong communication and teamwork abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hardware Expert
Ministry of Public Health
11.2022 - 01.2025
- Developed comprehensive documentation on hardware installations, updates, and repairs for future reference and knowledge sharing.
- Collaborated with cross-functional teams to design custom hardware configurations tailored to clients'' needs.
- Mentored junior team members in advanced hardware techniques, fostering a culture of continuous learning and skill development.
- Streamlined inventory management processes for efficient tracking of hardware components and devices.
- Enhanced system performance by conducting thorough hardware diagnostics and troubleshooting.
- Configured base OS images for deployment for various team based on their requirements.
- Set up and maintained printers and productivity application software.
- Organized and maintained communication devices and maintained the documentation.
- Consulted users on daily technical issues in person.
- Provided IT support for desktops, laptops, and other end-user equipment
- Monitored and analyzed IT issues to identify trends and implement preventive solutions
Education
Bachelor’s Degree - Computer Science
Parwan University
01.2022
High School Diploma -
Abu Zarghafari High School
01.2017
Diplomas in English Language -
Marefat Educational Center
01.2016
Skills
- Microsoft Server Administration
- Office 365 Management
- Hardware & Software Troubleshooting
- System Security & Safeguarding
- Software Testing
- Team Collaboration & Communication
- CCNA
- MCSE 2016
- A Certification
- Photoshop
- Network configuration
- Hardware installation
Languages
Dari
Native or Bilingual
Pashto
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Skills Certifications
- Microsoft Server Administration
- Office 365 Management
- Hardware & Software Troubleshooting
- System Security & Safeguarding
- Software Testing
- Team Collaboration & Communication
- CCNA (Self-Study)
- MCSE 2016 (Self-Study)
- A+ Certification (Self-Study)
- Photoshop (Self-Study)
Personal Information
Hobbies: Playing Football, Reading Books, Watching TV, Taking on Challenges
Certification
- CompTIA A+ Technician - Computing Technology Industry Association (CompTIA).
Interests
- Soccer
- Reading
- Embracing Challenges
- Exploring Emerging Technologies
Timeline
Hardware Expert
Ministry of Public Health
11.2022 - 01.2025
High School Diploma -
Abu Zarghafari High School
Diplomas in English Language -
Marefat Educational Center
Bachelor’s Degree - Computer Science
Parwan University
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