MOHAMMAD SAYDOZZAMAN

• (Reason for looking: After relocating to Canada, accepted a Shift Manager & Progress RGM role while establishing residency and Canadian work eligibility. Now seeking to elevate my career into a senior leadership track with a stable, growth-focused restaurant group).

• Annual Sales Volume: CAD 1,440,000
• Directed daily operations to enhance customer satisfaction and optimize service efficiency.
• Implemented staff training programs to improve team performance and reduce turnover rates.
• Analyzed sales trends to develop strategic marketing initiatives that boosted revenue growth.
• Streamlined inventory management processes, resulting in improved stock accuracy and reduced waste.
• Cultivated strong relationships with suppliers to negotiate favorable terms and ensure quality ingredients.
• Fostered a positive work environment by promoting teamwork and recognizing employee contributions.

• Streamlined daily operations to enhance service efficiency and customer satisfaction.
• Trained and mentored staff on menu knowledge and service protocols.
• Implemented inventory management systems to reduce waste and optimize stock levels.
• Developed promotional strategies that increased customer engagement and repeat visits.

Lead, train, and coach a diverse team of 23 employees, reinforcing company policies and food safety standards.

• Supervise day-to-day restaurant operations during assigned

shifts, ensuring smooth execution of service standards, speed,

and product quality.

• Oversee cash handling, daily reconciliations, and bank deposits with full accountability for shift financial accuracy.
• Conduct pre-shift meetings and end-of-day reports to maintain communication and operational alignment.
• Ensure compliance with BC food safety regulations, workplace health and safety standards, and corporate policies.
• Act as primary point of contact for guest inquiries and concerns, resolving issues quickly to maintain loyalty and satisfaction.
• Support training of new hires and prepare team members for advancement within the organization.

• Join in pizza hut at 2012 as a Team member than progress to Shift manager than Assistant manager than RGM.
• Reason for leaving: Relocated to Canada.
• Annual Sales Volume: AED 7,560,000
• Directed high-volume QSR operations for a flagship Pizza Hut location, leading a team of 50+ employees across front- and back-of-house.
• Oversaw full P&L responsibility including labor, food costs, and inventory management, consistently driving profitability improvements year over year.
• Implemented recruiting, hiring, training, and retention programs that reduced turnover and strengthened bench strength for future leaders.
• Developed and executed shift schedules and labor deployment strategies to ensure compliance with productivity and budget standards.
• Introduced upselling and service-focused training programs that increased sales by 95%, elevating average check and guest satisfaction scores.
• Enforced compliance with licensing, hygiene, health & safety, and corporate brand standards; passed all inspections without violations.
• Built strong vendor and supplier relationships to control costs, ensure consistent supply, and support new menu rollouts.
• Handled escalated customer concerns and high-priority guest relations, consistently restoring loyalty and maintaining brand reputation.
• Produced financial and operational reports for senior leadership, analyzing KPIs to identify opportunities for continuous improvement.
• Served as a mentor to Assistant Managers and Shift Leaders, many of whom advanced into higher-level roles under his guidance.

• Founded and managed a technology training center; oversaw staff, curriculum, and client relationships.
• Reason for leaving: Transitioned to hospitality career.