MOHAMMAD SALMAN ZAHIR ASHIK
Scarborough,Canada
Summary
Experienced and licensed security guard with a strong background in concierge and asset protection. Demonstrated expertise in maintaining a safe and secure environment through vigilant surveillance and proactive risk assessment. Skilled in implementing effective security protocols, conducting thorough inspections, and promptly responding to emergencies. Committed to ensuring the utmost safety of individuals and assets, while delivering exceptional customer service.
Overview
1
1
year of professional experience
Work History
Security Concierge
SMS SECURITY
01.2025 - Current
- Property Name: The Landing Condominium.
- Customer Service: Greet guests, visitors, and clients with professionalism and courtesy.
- System and Mailbox Operate: Operate designed system called 1VALET and also Snail mail box.
- Address any inquiries or concerns promptly and efficiently
- Programmed the Security Devices: Programmed the FOB and the Garage Transmitters for the residents
- Access Control: Monitor and control access points, ensuring that only authorized personnel enter the premises
- Verify identification and issue passes to visitors and contractors
- Security Monitoring: Regularly patrol the facility, both indoors and outdoors, to ensure safety and detect any suspicious activities
- Report any unusual behavior or security concerns to appropriate authorities
- Incident Response: Respond to security breaches or emergency situations, including medical emergencies, fire alarms, or disturbances
- Maintain calm and act according to protocol
- Surveillance: Operate security equipment such as cameras, alarms, and other monitoring systems
- Review footage when necessary for incident resolution or investigations
- Emergency Preparedness: Assist in the implementation of emergency response procedures
- Provide clear directions to visitors and employees in the event of a fire, evacuation, or other emergencies
- Reporting: Maintain accurate records of daily activities, incidents, and any unusual occurrences
- Prepare detailed reports for management and follow up on any unresolved matters
- Collaborate with Team: Work closely with other security personnel, building management, and concierge staff to ensure a safe and welcoming environment
Security Concierge
Megnum Protective Service
09.2024 - 01.2025
- Monitor and control access points, ensuring that only authorized personnel enter the premises
- Verify identification and issue passes to visitors and contractors
- Regularly patrol the facility, both indoors and outdoors, to ensure safety and detect any suspicious activities
- Respond to security breaches or emergency situations, including medical emergencies, fire alarms, or disturbances
- Operate security equipment such as cameras, alarms, and other monitoring systems
- Review footage when necessary for incident resolution or investigations
- Assist in the implementation of emergency response procedures
- Provide clear directions to visitors and employees in the event of a fire, evacuation, or other emergencies
- Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
- Assisted in emergency situations, following established protocols and providing support to first responders.
- Demonstrated adaptability in responding to changing circumstances or emergencies with composure under pressure.
- Managed conflicts professionally using diplomacy and tact, prioritizing the safety of all parties involved.
- Conducted thorough investigations into reported incidents, documenting findings and implementing corrective actions when necessary.
- Supported event planning efforts within the community by coordinating logistics related to guest access and parking arrangements.
- Managed and supported organization-wide privacy and security management measures.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Responded quickly to emergency situations to assess and deflect issues.
- Investigated suspicious activities and persons to maintain security of premises.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
High School Certificate -
Stamford College
Bangladesh01.2012
Skills
- Customer Relations
- Experience in Security Operations Management
- Client Relationship Management
- Ontario Class G License Holder
- Surveillance Camera Oversight
- First Aid Certification
- Monitoring Systems
- Proficient in Microsoft Office
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Training
- Worker Health & Safety Awareness
- WHMIS + GHS
- Workplace Violence & Harassment
- AODA
- Security Guard Training with license
- Fork Lift Training
Timeline
Security Concierge
SMS SECURITY
01.2025 - Current
Security Concierge
Megnum Protective Service
09.2024 - 01.2025
High School Certificate -
Stamford College
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