Zainab Sarwari
Stockton
Summary
Highly versatile professional with a strong administrative background in Accounts Receivable and operational management, proficient in Microsoft Applications, data integrity, and inventory control. I possess a keen orientation to detail and excellent organizational skills crucial for accurately maintaining documentation and processing high-volume orders. My extensive experience managing fast-paced environments and fulfilling specialized roles demonstrates a proven ability to work independently and maintain effectiveness across demanding work requirements.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Scoot Education
03.2023 - Current
- Managed classroom operations, behavior, and transitions by meticulously following teacher lesson plans and established school procedures, ensuring learning continuity and adherence to routines.
- Supervised and maintained safety across various school settings, including classrooms, playgrounds, and the cafeteria, effectively enforcing policies and minimizing risk.
- Fostered a safe, respectful, and inclusive environment to encourage high student engagement and participation.
- Maintained clear communication with school staff regarding daily activities, student needs, and administrative requirements.
- Provided detailed written feedback and status reports to the returning teacher, ensuring seamless handoff and continuity of instruction.
Respiratory Care Therapist
Pacific Home Care
08.2019 - Current
- Executed complex respiratory care plans and monitored patient status, utilizing advanced technical skills to maintain and troubleshoot equipment like mechanical ventilators.
- Provided compassionate, specialized in-home care and comprehensive support to children and adults with developmental disabilities (e.g., Down Syndrome and Autism).
- Functioned as a key member of the emergency response team, promptly and effectively responding to critical situations, including Code Blue calls.
- Managed all in-home respiratory care logistics, including inventory control, ordering supplies, and ensuring the readiness of essential medical equipment.
- Designed and implemented therapeutic daily living activities while assisting clients with essential daily living tasks (ADLs), including meal prep and personal hygiene.
- Supervised, mentored, and guided Respiratory Therapy Technicians, ensuring adherence to clinical protocols and quality care standards.
- Maintained meticulous documentation of patient assessments, administered treatments, and client progress, while strictly prioritizing patient safety and family reassurance.
Accounts Receivable Clerk
MG Trans Express
07.2021 - 10.2022
- Managed the end-to-end invoicing cycle by generating and accurately issuing invoices for logistics services, ensuring strict alignment with client contracts and shipping documentation.
- Proactively monitored and maintained accounts receivable (AR), tracking high-volume payments and ensuring all financial records were current and accurate to minimize outstanding debt.
- Resolved complex payment discrepancies through meticulous account reconciliation, ensuring cash application accuracy and balancing the AR sub-ledger daily.
- Led collection efforts by communicating professionally with clients via phone and email regarding outstanding invoices and payment inquiries, successfully minimizing aging accounts.
- Collaborated cross-functionally with logistics and operations teams to verify service delivery and confirm billing accuracy, mitigating financial risk and errors.
- Generated insightful financial reports for senior management, including detailed AR aging reports and cash flow analyses, to inform strategic decision-making.
- Maintained rigorous financial integrity by ensuring strict compliance with company policies, accounting standards, and relevant regulatory requirements.
- Contributed to operational efficiency by assisting in the development and continuous improvement of accounts receivable processes and workflows.
Front Desk Receptionist
Sidhu Chiropractic
11.2020 - 03.2021
- Implemented check-in procedures that reduced wait times for patients significantly.
- Trained new reception staff on office protocols and customer service standards.
- Developed a streamlined filing system that improved document retrieval times for the team.
- Oversaw inventory management of office supplies, ensuring adequate stock levels at all times.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Manager
Quiznos
03.2017 - 01.2019
- Directed and controlled all daily store operations, ensuring seamless workflow, optimal resource allocation, and strict adherence to company Standard Operating Procedures (SOPs).
- Managed full financial accountability by accurately balancing daily cash reports and completing balance sheets and related forms to reconcile sales.
- Streamlined organizational efficiency by initiating and overseeing comprehensive inventory control procedures, minimizing loss and ensuring proper stock levels.
- Enforced regulatory compliance by consistently upholding all local and corporate health and safety regulations, safeguarding staff and customer welfare.
- Supervised, recruited, and conducted comprehensive training for new staff, while setting optimal work schedules and monitoring performance to maintain high service standards.
- Resolved complex customer complaints and concerns promptly and effectively, ensuring exceptional service recovery and maintaining positive brand representation.
- Evaluated and improved operational processes to enhance efficiency, reduce costs, and support overall business objectives.
Education
Bachelor's Degree - Criminal Justice
Los Angeles Pacific University
12.2024
Diploma - undefined
Lathrop High School
05.2017
Certificate of Completion - undefined
Administration of Justice Regional Occupational Centers & Programs
05.2016
Skills
- Data Integrity Management
- Time Management / Prioritization
- Process Adherence and Optimization
- Problem-Solving / Analytical Thinking
- Resource Allocation
- Discrepancy Resolution
- Confidentiality and Discretion
- Adaptability to Change
- Proficiency in ERP Systems
- Team Collaboration
- Microsoft Application Proficiency
LANGUAGES
English
Punjabi
Hindi
Timeline
Substitute Teacher
Scoot Education
03.2023 - Current
Accounts Receivable Clerk
MG Trans Express
07.2021 - 10.2022
Front Desk Receptionist
Sidhu Chiropractic
11.2020 - 03.2021
Respiratory Care Therapist
Pacific Home Care
08.2019 - Current
Manager
Quiznos
03.2017 - 01.2019
Diploma - undefined
Lathrop High School
Certificate of Completion - undefined
Administration of Justice Regional Occupational Centers & Programs
Bachelor's Degree - Criminal Justice
Los Angeles Pacific University