MOHAMMAD RANGWALA
EDMONTON,Canada
Summary
Experienced with managing medical office operations, including patient scheduling and record maintenance. Utilizes electronic health record systems to optimize workflow and ensure compliance with healthcare standards. Knowledge of effective communication and organizational strategies to enhance patient care and team efficiency.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Loblaw Companies Ltd
09.2023 - 04.2025
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Medical Office Administrator
Apollo Clinic
03.2023 - 08.2023
- Managed patient records to ensure compliance with healthcare regulations, enhancing organizational reputation for reliability.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
- Aided with prescription refill requests.
Education
Diploma - Office Administration Health Services
Georgian College
04-2025
Skills
Client support
Healthcare regulations adherence
Time management
Office administration
Appointment setting
Managing patient records
Patient scheduling proficiency
Strong communication skills
Electronic health record management
Data entry efficiency
Certification
Typist Certificate (80.5WPM)
Timeline
Customer Service Representative
Loblaw Companies Ltd
09.2023 - 04.2025
Medical Office Administrator
Apollo Clinic
03.2023 - 08.2023
Diploma - Office Administration Health Services
Georgian College
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