Summary
Overview
Work History
Education
Skills
Languages
Shorttermcourses
References
Availability
Timeline
Generic

MOHAMMAD QASIM BURHAN

Langley

Summary

I am a highly motivated and resourceful professional with diverse experience in administrative support, community mobilization, and client services. Originally from Afghanistan, I migrated to Canada in 2022, bringing with me a strong background in fostering community engagement and delivering practical solutions to diverse populations.

My career began as a Front Desk Assistant at Shifobakhsh National Medical Center in Dushanbe, Tajikistan, where I successfully managed patient check-ins, scheduled appointments, and provided information to ensure smooth operations. This role helped me develop exceptional organizational, communication, and multitasking abilities. In Afghanistan, I gained significant experience in community social mobilization, working closely with local leaders and elders to resolve issues, support vulnerable youth, and connect individuals with relevant community resources.

Since relocating to Canada, I have continued to expand my skill set through volunteer work with the Calgary Catholic Immigration Society, where I assisted newcomers with their settlement and integration processes, and with COSTI Settlement Services in Toronto, ON, where I supported immigrants in adjusting to their new lives. I also gained hands-on experience as a carpenter helper with Dynamic Fenestration in Abbotsford, BC, further enhancing my versatility in different work environments.

These varied experiences have strengthened my ability to adapt quickly, collaborate with diverse teams, and provide high-quality service in both client-facing and behind-the-scenes roles. I am eager to apply my skills and experience to contribute meaningfully in any professional setting.

Overview

5
5
years of professional experience

Work History

Interpreter and Translator

Archway Community
01.2024 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
  • Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
  • Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.
  • Improved patient understanding and compliance with medical instructions, through clear and empathetic interpretation at healthcare appointments.

Social Worker

Sources Society Resources House of Georgia
12.2023 - 02.2024
  • Worked as social worker at house of Georgia
  • Asses clients needs, develop care plans, and coordinate services to help clients access resources such as housing, healthcare, education and financial assistance
  • Empower clients to take control of their lives and make positive changes
  • Documentation and record keeping
  • Follow up and evaluation with clients and make referrals for additional services or support as needed

Volunteer

Abbotsford Islamic Center
03.2023 - 05.2023
  • Helped in fundraising and helping newcomers
  • Assistant in Islamic studies and youth programs
  • Assist in outreach efforts to engage with the broader community, charity drives and social service projects
  • Event photography and videography
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Facilitated open and respectful conversations around potentially divisive topics, creating a safe space for congregants to express differing opinions and beliefs.
  • Contributed to a welcoming environment for new members by spearheading a comprehensive onboarding process for newcomers.

Volunteer

COSTI Immigrant Services
09.2022 - 02.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Translated documents from English to Dari.
  • Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
  • Provided verbal summaries of non-English documents for immediate use.
  • Supported clients in completing documentation and understanding local systems.
  • Enhanced client satisfaction by providing comprehensive support and guidance throughout the settlement process.
  • Served as a trusted resource for clients by offering empathetic listening and practical advice on navigating various aspects of the resettlement process.
  • Maintained up-to-date knowledge of immigration policies and regulations by attending professional development workshops, conferences, and webinars.
  • Conducted thorough assessments of client needs, successfully matching them with appropriate resources and services.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
  • Kept case files updated, accurate and aligned with requirements.

Carpenter Helper

Dynamic Fenestration
04.2022 - 08.2022
  • Supported the carpenter with daily tasks and prepared the machine, equipment, and tools before starting the machine
  • Familiarized with all machines, equipment and tools
  • Helped the carpenter in preparing daily and weekly timetable
  • Improved worksite efficiency by assisting carpenters with tasks such as measuring, cutting, and assembling materials.
  • Assisted in the installation of fixtures such as doors, windows, cabinets, trim work, molding details for aesthetically pleasing results.
  • Cut materials according to specifications in preparation for installation.
  • Assisted with movement of materials and equipment to job sites.

Volunteer

Calgary Catholic Immigration Society
01.2022 - 03.2022
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Translated documents from English to Dari.
  • Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
  • Provided verbal summaries of non-English documents for immediate use.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Served as a trusted resource for clients by offering empathetic listening and practical advice on navigating various aspects of the resettlement process.

Community Mobilization Officer

Organization of Bright Women's Future
06.2021 - 01.2022
  • I received ToT and community mobilization training for seven days to understand the literacy project concept appropriately
  • Understood and signed off the child safeguarding and protection policies
  • Conducted project orientation to the community elders and religious leaders to better understand the project concept
  • Identified and mapped out the hazardous areas within the communities to prevent children from moving into those areas
  • Linked the youth members with other stakeholders to engage them in various activities within the community to enhance their confidence
  • Attended monthly project coordination and planning meetings
  • Maintained minutes of the meetings and prepared action plans
  • Entered all the project activity data into the developed access program database
  • Supported the program coordinator in designing and implementing youth's small projects within the communities
  • Enhanced community engagement by organizing and implementing various outreach programs.
  • Strengthened relationships with local organizations through regular collaboration and communication.
  • Developed strategic plans for community mobilization initiatives, resulting in increased participation and support.
  • Conducted thorough assessments of community needs, ensuring targeted and effective program development.

Front Desk Receptionist

Shifobakhsh National Medical Center
02.2020 - 05.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.

Education

Interpreting and translation course -

ITS

Medical - six years of medical

Avicenna Tajik State Medical University
06.2021

Junior IT Analyst -

Npower Canada
07.2023

EPI 6 And EPI Info Database Development -

Burhan Impact- Management Consultancy Services
01.2021

Baccalaureate -

Kardan High School
01.2015

Diploma in the English Language -

Kardan University
01.2015

Skills

  • Professional communication
  • Fast and accurate typing
  • Working under pressure
  • Working in a diversified team
  • Team building
  • Reasoning
  • Convincing power
  • Conflict handling
  • Dedication
  • Commitment to hard work
  • Honesty
  • Organizational benefit thinking
  • Client confidentiality
  • Fluent bilingualism
  • Client support
  • Professional ethics
  • Cross-cultural communication

Languages

English
Dari
Farsi
Pashtu
Urdu

Shorttermcourses

  • Office package programs, 01/01/10, 12/31/11, Jakarta, Indonesia
  • EPI 6 And EPI Info Database Development, 2021, Kabul, Afghanistan
  • Junior IT Analyst, Npower Canada, 05/01/23, 07/31/23, BC, Canada
  • Composition 11, Studying
  • Interpreting and translation course, ITS

References

Mohammad Hashem Burhan, Quality and Evaluation Manager, Sources Community Resources Society, +1 604-329-3190, hashemburhan@yahoo.com

Availability

Any time

Timeline

Interpreter and Translator

Archway Community
01.2024 - Current

Social Worker

Sources Society Resources House of Georgia
12.2023 - 02.2024

Volunteer

Abbotsford Islamic Center
03.2023 - 05.2023

Volunteer

COSTI Immigrant Services
09.2022 - 02.2023

Carpenter Helper

Dynamic Fenestration
04.2022 - 08.2022

Volunteer

Calgary Catholic Immigration Society
01.2022 - 03.2022

Community Mobilization Officer

Organization of Bright Women's Future
06.2021 - 01.2022

Front Desk Receptionist

Shifobakhsh National Medical Center
02.2020 - 05.2021

Interpreting and translation course -

ITS

Medical - six years of medical

Avicenna Tajik State Medical University

Junior IT Analyst -

Npower Canada

EPI 6 And EPI Info Database Development -

Burhan Impact- Management Consultancy Services

Baccalaureate -

Kardan High School

Diploma in the English Language -

Kardan University
MOHAMMAD QASIM BURHAN