Mohammad Obeidi

Sales

• Responded to all client inquiries and asked appropriate questions to facilitate resolution.
• Assisted customers with product selection based on individual needs and preferences.
• Interacted with team members across departments to research and resolve customer issues.
• Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
• Sales and marketing.
• Client Relations.
• Hand on experience on Sales force.com.
• Responsible for direct sales and making sure achieving Quarterly target.
• Sales prospecting.
• Lead Qualification.
• Retail sales.

• Coaching sales reps, maintaining high energy and building strategies for successful door to door sales.
• Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
• Creatively produced new marketing strategies via website targeting.
• Trained, coached, and mentored new sales associates for maximum performance.
• Provided exceptional customer service to foster client loyalty and satisfaction.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Monitored sales team performance and provided constructive feedback.
• Assisted in development of monthly sales goals to motivate team and drive business objectives.

• Conducted Cold call, door to door sales of telmax's residential products.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Contributed to team objectives in fast-paced environment.
• Met existing customers to review current services and expand sales opportunities.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Built relationships with customers and community to promote long term business growth.
• Presented professional image consistent with company's brand values.

• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Sought ways to improve processes and services provided.