Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MohammadNouman Shaikh

Stoney Creek

Summary

Driven and client-focused professional with a strong foundation in business management, sales, and customer relationship development. Experienced in managing operations, building meaningful client relationships, and leading teams in fast-paced environments. Proven ability to assess customer needs and deliver tailored solutions that drive engagement and growth. Perused Global Business Management diploma to further strengthen financial expertise.

Overview

10
10
years of professional experience

Work History

Manager

McDonald's Canada
04.2024 - Current
  • - Lead daily operations, focusing on operational efficiency, profitability, and KPI achievement.
  • - Build and maintain relationships with both customers and team members.
  • - Present and promote new products while enhancing the customer experience.

Supervisor / Customer Sales Representative

Computrack Enterprise
02.2019 - 12.2022
  • - Oversaw daily operations including sales transactions and customer interactions using POS systems.
  • - Delivered personalized service and managed customer concerns to maintain satisfaction and loyalty.

Summer Intern

Adani Institute of Infrastructure and Management
05.2018 - 03.2019
  • - Engaged in practical learning related to sustainability, infrastructure, technology, and management.
  • - Contributed to initiatives on conservation and life skill development.

Student Leader

Adani Vidya Mandir
06.2015 - 04.2016
  • - Led school initiatives and student engagement programs.
  • - Developed early leadership, communication, and organizational skills.

Education

Global Business Management - Business Management

Mohawk College
08.2025

Bachelor of Commerce - Commerce

Gujarat Law Society University
01.2022

Skills

  • - Client Relationship Management
  • - Sales & Service Excellence
  • - Cross-functional Team Leadership
  • - CRM & Retail Software (POS, CRM Tools)
  • - Financial Needs Assessment
  • - Product Demonstration & Upselling
  • - Time Management & Adaptability
  • - EV Market Awareness (Interest in Tesla Tech)
  • - Technical & Business Proficiency
  • Staff training and development
  • Documentation and reporting
  • Operations management

Languages

English
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Manager

McDonald's Canada
04.2024 - Current

Supervisor / Customer Sales Representative

Computrack Enterprise
02.2019 - 12.2022

Summer Intern

Adani Institute of Infrastructure and Management
05.2018 - 03.2019

Student Leader

Adani Vidya Mandir
06.2015 - 04.2016

Global Business Management - Business Management

Mohawk College

Bachelor of Commerce - Commerce

Gujarat Law Society University

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MohammadNouman Shaikh