Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammad Mirzaei

North Vancouver,BC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Service Advisor

Canaian Tire
North Vancouver, British Columbia
08.2022 - Current
  • Prepared invoices for services rendered and collected payments from customers.
  • Greeted customers and addressed their needs in a professional manner.
  • Maintained records of customer interactions and transactions.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Tracked customer requests, comments, problems, issues and resolutions within designated systems.
  • Followed up with existing customers regarding past services performed on their vehicles.

Education

MBA - Master of Business Administration

Trinity Western University
Langley, BC
08-2024

Skills

  • Repairs Scheduling
  • Customer Service
  • Computer Skills
  • Cost Estimation
  • Documentation And Reporting
  • Price Quoting
  • Quality Inspection
  • Progress Reporting
  • Team Collaboration
  • Sales expertise
  • Records Maintenance
  • Handling Customer Complaints
  • Records Management
  • Excellent Communication
  • Reporting and documentation

Languages

English
Professional
Persian
Full Professional

Timeline

Service Advisor

Canaian Tire
08.2022 - Current

MBA - Master of Business Administration

Trinity Western University

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Mohammad Mirzaei