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Mohammad Maleki
Account Executive
Hampstead,QC
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Account Executive
Debita Medikal (LLC)
Izmir, Izmir
2019.03 - 2021.12
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Serviced accounts and proposed new products and services to maximize revenue.
- Prepared additional quotes for current clients to upsell products and services.
Customer Service Representative
Ziraat Bankası
Izmir, Izmir
2018.02 - 2019.02
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
Restaurant Cashier
The J Dining Hall
Arcata, California
2015.09 - 2016.08
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register to record transactions accurately and efficiently.
Real Estate Agent
Cando Real Estate Broker LLC
Dubai, Dubai
2012.05 - 2015.08
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media and real estate guides.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Reviewed market research data and changed sales plans accordingly.
Education
MBA - Business Administration
Izmir University of Economics
Fevzi Çakmak, Sakarya Cd ,Balçova/İzmir, Turkey 2019.09 - 2022.07
Bachelor of Arts - Political Science
California State University, Sacramento
6000 Jed Smith Dr, Sacramento, CA 95819 2015.09 - 2018.01
Skills
Relationship building and management
Business development and planning
Forecast preparation
B to B sales
Inbound sales
Outbound and inbound calls
Effective prospecting
Software
Zoho CRM
Docusign
Asana
Hootsuite
Timeline
MBA - Business Administration
Izmir University of Economics
2019.09 - 2022.07
Account Executive
Debita Medikal (LLC)
2019.03 - 2021.12
Customer Service Representative
Ziraat Bankası
2018.02 - 2019.02
Restaurant Cashier
The J Dining Hall
2015.09 - 2016.08
Bachelor of Arts - Political Science
California State University, Sacramento
2015.09 - 2018.01
Real Estate Agent
Cando Real Estate Broker LLC
2012.05 - 2015.08