Mohammad Jowkari
North Vancouver,BC
Summary
A hardworking individual with a strong passion for the IT world, particularly skilled in working with Linux devices. Known for being a team player and collaborating effectively with others. A fast learner who is highly engaged in their work and possesses excellent customer service skills, backed by over 6 years of experience in the field.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
3D Modeling Business Owner
Self-Employed
Squamish , British Columbia
01.2020 - Current
- Opened a 3D modeling business plan for real estate agents using HTML, CSS, and JavaScript at the age of 16, which generated $35,000 in the first year
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
Customer Service Representative
MOMO DONAIR
North Vancouver, British Columbia
01.2016 - Current
- Experienced in working with customers for over 6 years, having managed daily customer interactions while working in a family business. Responsibilities included answering phone calls, responding to customer inquiries via email, and handling website chat messages, particularly as the primary English speaker in the business.
Education
High school - High School
Howe Sound Secondary School
Squamish, BC 01.2018 - 01.2022
Computer Information system admin - CISA
British Columbia Institute of Technology
Vancouver, BC 01.2022 - 01.2024
Skills
Cisco routers
Cisco switches
Customer service
Windows SQL Server
Troubleshooting
Linux server
Windows servers
HTML
CSS
JavaScript
Websites
Certification
Linux certified system administrator RHCSA
Timeline
Computer Information system admin - CISA
British Columbia Institute of Technology
01.2022 - 01.2024
3D Modeling Business Owner
Self-Employed
01.2020 - Current
High school - High School
Howe Sound Secondary School
01.2018 - 01.2022
Customer Service Representative
MOMO DONAIR
01.2016 - Current
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