Mohammad Hossain
Hamilton,ON
Summary
- Saturday, Sunday, Monday: 7 am - 11 pm
- Wednesday, Thursday, Friday: 1 pm - 11 pm
Overview
2
2
years of professional experience
Work History
Sales Associate and Cashier
GUESS Factory
09.2023 - Current
- Achieved daily and monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Server and Cashier
Picasso Grillz Ltd.
09.2022 - 05.2023
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Champion
Taco Bell
06.2022 - 07.2022
- Enhanced kitchen efficiency by organizing and maintaining a clean work area.
- Reduced food waste with proper portion control and storage techniques.
- Ensured consistent high-quality product, adhering to standardized recipes and presentation guidelines.
- Collaborated with team members to maintain smooth workflow and provide exceptional dining experience.
Education
Bachelor of Science - Computer Science
York University
Toronto, ON05.2026
Skills
- Business Development
- Payment Processing
- Upselling
- Promotional Support
- Sales Development
- Customer Needs Assessment
- Relationship Building
- Strategic Planning
- Store Opening and Closing
- Money Handling
- Meeting Deadlines
- Problem-Solving
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Sales Associate and Cashier
GUESS Factory
09.2023 - Current
Server and Cashier
Picasso Grillz Ltd.
09.2022 - 05.2023
Food Champion
Taco Bell
06.2022 - 07.2022
Bachelor of Science - Computer Science
York University