Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mohammad Hakim

Toronto,ON

Summary

Results-driven Network Manager with 15 years of experience in Computer Networking and VoIP systems. Expertise in project management, network administration, and design. Proven track record of enhancing network performance and delivering customer satisfaction. Skilled in working with channel partners, leading global teams, reading software code, and thriving in evolving environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Contractor

Surge Medical Supplies, Radio Arina, Bahmani Financial
08.2023 - 09.2023
  • Assisted in the implementation of new technologies and systems to improve efficiency.
  • Created user accounts, set up permissions, and monitored system security.
  • Installed operating systems, applications, patches, updates. as needed.
  • Set up local area networks and wide area networks.
  • Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
  • Assisted in the design of local area networks and wide area networks.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.

Network Specialist and System Administrator

Takfanet Group, 40 person IT Company
11.2018 - 08.2023
  • Plan and manage Network and VoIP projects, ensuring on-time delivery and customer satisfaction
  • Directly engage with customers to address their needs and ensure high levels of satisfaction
  • Administer datacenter operations, optimizing performance and security
  • Experience working with channel partners, systems integrators, and third-party developers to deliver successful solutions
  • Experience leading distributed teams and mentoring/developing team members.

Senior Technical Advisor

Esfahan Province Gas Company
08.2014 - 08.2023
  • Led the design and implementation of the company's first VOIP network using Cisco unified call manager
  • Advised on building a 24x7 company-wide VOIP call center based on SIP signaling protocol
  • Experience reading software code in one or more languages (e.g., Java, JavaScript, and/or Python)
  • Work in evolving/ambiguous environments and work in a cross-functional and geographically dispersed team.

Systems and Network Admin

Asman Faraz Sepahan
08.2013 - 03.2018
  • Oversaw all IT and operational aspects for a 30-person Internet service provider
  • Designed and deployed citywide wireless infrastructure to support enterprise Internet services.

Regional Sales Executive

MTN Irancell
02.2013 - 08.2013
  • Managed primary support team for resolving customer technical issues
  • Conducted market research to determine demand for new services and products.

Network Manager, Network System Specialist

Sepahan Oil Company
03.2008 - 11.2012
  • Designed and managed LAN, WIRELESS LAN, and a nationwide VOIP TELEPHONE SYSTEM
  • Established an Intranet connecting all branches
  • Configured and maintained Cisco Routers, Cisco Switches, and HP Servers.

Network Support

Fastlane Networks Inc
11.2006 - 08.2007
  • Configured Cisco routers for STM-1 Internet bandwidth
  • Designed and implemented a large wireless network using microwave devices
  • Set up wireless hotspots in two cities and managed the accounting system.

Network Administrator

FastlaneIrancellEsfahanTakfanetFarazAFarazahmaniArinaAsman Faraz Sepahan
05.2006 - 08.2006
  • Worked on high-speed Internet via satellite (inclined orbit)
  • Trained on maintaining and reconfiguring the satellite system.

Education

B.Sc in Management Information Systems -

American University of Cyprus
07.2007

Skills

  • Active Directory
  • Call Center Operations
  • Cisco Networking
  • Computer Hardware
  • Computer Networking Information Technology
  • Voice over IP (VoIP)
  • IT Management
  • Network Switches
  • Network Administration
  • Excellent presentation, written, and verbal communication skills
  • Excellent problem solving
  • Troubleshooting
  • Telecommunications
  • Windows Server
  • Technical Support
  • Network Security
  • Firewalls
  • Network Design
  • Engineering
  • Analytical Skills
  • Operations Management
  • Hardware Diagnostics
  • Software Installation
  • Issue Troubleshooting
  • Application Installations
  • Windows XP/Vista
  • Hardware Upgrades

Certification

  • Microsoft Azure AZ-900 Certificate (July, 2023)
  • MCSE Courses Passed
  • CCNA Courses Passed

Languages

Persian
Native/ Bilingual
English
Professional
Turkish
Professional

Timeline

IT Contractor

Surge Medical Supplies, Radio Arina, Bahmani Financial
08.2023 - 09.2023

Network Specialist and System Administrator

Takfanet Group, 40 person IT Company
11.2018 - 08.2023

Senior Technical Advisor

Esfahan Province Gas Company
08.2014 - 08.2023

Systems and Network Admin

Asman Faraz Sepahan
08.2013 - 03.2018

Regional Sales Executive

MTN Irancell
02.2013 - 08.2013

Network Manager, Network System Specialist

Sepahan Oil Company
03.2008 - 11.2012

Network Support

Fastlane Networks Inc
11.2006 - 08.2007

Network Administrator

FastlaneIrancellEsfahanTakfanetFarazAFarazahmaniArinaAsman Faraz Sepahan
05.2006 - 08.2006

B.Sc in Management Information Systems -

American University of Cyprus

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