Mohammad Habibur Rahman
Vancouver,Canada
Summary
A diversified professional carrying near about 11 years of astounding experience of serving different type of banking services to existing and new customers to enhance branch business portfolio in 03 different banks in Bangladesh. Currently I am working as residential building Concierge in Vancouver, BC. I also have Canadian work experience in Retail, Hospitality and Security industry. A well groomed and self motivated individual have the capability to accomplish duties and responsibilities and have the mentality of helpful assistance.
Overview
10
10
years of professional experience
Work History
Concierge
CMI Concierge and Security INC.
Vancouver, Canada
12.2023 - Current
- Reporting to the GM of CMI Concierge and Security and the Building Manager of Brava Towers to ensure a smooth operation
- Ensuring the overall safety and security of residents, guests, amenities and building premises
- Responding, investigating and reporting to all emergency situations in cases of fire, accident, safety concern, any bylaw issue and calls for medical or police assistance
- Ensuring any violations to law or BC Strata bylaws, and follow safety policies
- Conducting regular patrols of the property, monitoring CC cameras and access control
- Maintaining amenities, move in/out booking and inspection
- Accept and keeping record of payment, process damage deposit refund
- Manage parcels, testing water pool and spa chemical level
Sales Associates
City Avenue Market
Vancouver, Canada
05.2023 - 09.2023
- Accurately scan, price, and handle payment for customer purchases, ensuring smooth and efficient checkout experiences
- Provide friendly and professional service, assisting customers with inquiries and resolving any issues promptly
- Manage cash register operations, handle cash and card transactions, and maintain accurate transaction records
Senior Officer (Credit Officer)
Dutch Bangla Bank Ltd.
, Bangladesh
10.2019 - 01.2023
- Conducting credit analysis on an existing portfolio of Small and Medium-sized Enterprises (SMEs)
- Performing credit risk ratings of accounts
- Regular review and monitoring of accounts
- Making credit variations or exception recommendations
- Preparing credit reports
Officer (General Banking In-charge)
United Commercial Bank Ltd.
, Bangladesh
01.2019 - 10.2019
- Monitor staff duties like ledger entries
- Supervise bank processes
- Investigate discrepancies in bank operations
- Prepare management reports
Junior Officer
United Commercial Bank Ltd.
, Bangladesh
07.2015 - 12.2018
- Demonstrating tenacity and drive in solving customer issues
- Cross-selling various financial products of the bank
- Reporting to the Manager
Education
Executive MBA - Finance and Banking
Leading University
Sylhet, Bangladesh01.2018
M.Sc. - Physics
Shahjalal University of Science & Technology
Sylhet, Bangladesh01.2011
Skills
- Customer Service
- Cash Management
- Sales
- Cross Sales
- Customer Retention
- Report Writing
- GL Entry and Reconciliation
- Loan Processing
- Credit Card Processing
- Loan Recovery
- Fast-paced Environment
- AML
- Combating Terrorist Financing
- Transaction Review
- Statement Analysis
- Problem Solving
- Accuracy
- Adaptability
- Flexibility
Languages
Proficient and fluent in both verbal and written, Native Language, Proficient in verbal Communication
Certificates Training
- BC, Basic Security Training Certificate
- Adult/Infant/Child CPR & First Aid
- Health and Safety - PEHK
- Violence Prevention Training - PEHK
- WHMIS 2015 - PHEK
- Emergency Response Training- PEHK
- Bookkeeping in Quick Book Online
Timeline
Concierge
CMI Concierge and Security INC.
12.2023 - Current
Sales Associates
City Avenue Market
05.2023 - 09.2023
Senior Officer (Credit Officer)
Dutch Bangla Bank Ltd.
10.2019 - 01.2023
Officer (General Banking In-charge)
United Commercial Bank Ltd.
01.2019 - 10.2019
Junior Officer
United Commercial Bank Ltd.
07.2015 - 12.2018
Executive MBA - Finance and Banking
Leading University
M.Sc. - Physics
Shahjalal University of Science & Technology
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