Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mohammad Esfandiaryfard

Toronto,ON

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Proven track record of providing exceptional customer service and administrative support. Skilled in greeting visitors, answering phones, scheduling appointments, and handling inquiries with professionalism and efficiency. Proficient in utilizing multi-line phone systems, office equipment, and computer applications such as Microsoft Office. Strong interpersonal and communication skills, with a commitment to maintaining a welcoming atmosphere for clients and guests. A reliable team player with a keen attention to detail and the ability to thrive in a dynamic work environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Reciptionist

Star Nation Event Centre
01.2023 - 01.2024
  • Resolved customer problems and complaints.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.

Education

Advanced Diploma - Marketing

George Brown College
Toronto, ON
08.2027

Skills

  • Scheduling appointments
  • Basic Math
  • Microsoft Office
  • Needs Assessment
  • Team Collaboration
  • Customer Service

Languages

English
Full Professional
Farsi
Native or Bilingual

Certification

Mathematic Diploma from in Iran

Timeline

Reciptionist

Star Nation Event Centre
01.2023 - 01.2024

Advanced Diploma - Marketing

George Brown College

Mathematic Diploma from in Iran

Mohammad Esfandiaryfard