Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Supervisor
Dali Cafe
10.2022 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Server Manager
Trailside Musichall
10.2022 - Current
Trained servers on order management, food service quality and how to build rapport with guests.
Welcomed and greeted guests before presenting special menu items to clients.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Led team of servers to consistently meet customer service and sales targets.
Line Cook
Cedars Eatery
06.2019 - 03.2020
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Carpenter's Assistant
Prebilt Steel
09.2021 - 08.2022
Cut materials according to specifications in preparation for installation.
Assisted with movement of materials and equipment to job sites.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Observed all OSHA and corporate safety regulations and procedures.