Mohammad Pathan
Toronto,Canada
Summary
Customer-oriented with 1 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Blends superb time management and organizational skills to drive group success. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Versatile team member offering over 1 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Produce clerk
No Frills
06.2023 - 01.2024
- Bolstered overall store appearance by regularly maintaining plantscaping elements such as floral displays, potted plants, and hanging baskets.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Concierge / Customer Service Representative
shield Security
06.2023 - 01.2024
- Perform inspections, document damage, and prepare reports
- Parcel Control, Access Control, Amenity Bookings
- Monitoring CCTV cameras, securing property
- Dealing with floods, fire alarms, trespassers.
- Receiving approximately 30 incoming call and responding to building related enquiries
- Maintaining and storing building documents
- Making incident reports
- Report deficiencies & open service requests
- Making daily shift logs
- Patrolling building (Locker rooms, mechanical rooms, bicycle rooms, amenities, etc.)
- Working with Condo Control Application
- Control, receive and issue keys, parcels, equipment.
- Other duties, as otherwise assigned
- Provided accurate information regarding local attractions, restaurants and activities.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
Event Security Guard
Star Security Inc.
06.2023 - 01.2024
- Secured premises at stadium and communicate with viewers and gave directions
- Monitored patrons and visitors’ activity during events to ensure their individual safety
- Document and report all safety and medical incidents
- Customer service for events hosting up to 90,000 patrons including sporting events
- Enforce responsible alcohol management
- Provided security at major sporting and entertainment events
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
General Business - Business
Seneca College of Applied Arts And Technology
North York, ON12.2024
Skills
- Quantitative Skills
- Improvement Plan Knowledge
- Experience in Leadership
- Register Opening and Closing
- Relationship Building
- Flexible Schedule
- Team Management
- Microsoft Office
Certification
- Ontario security license
- Driving license
- CPR
- Martial artist (Taekwondo) and (karate)
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Produce clerk
No Frills
06.2023 - 01.2024
Concierge / Customer Service Representative
shield Security
06.2023 - 01.2024
Event Security Guard
Star Security Inc.
06.2023 - 01.2024
General Business - Business
Seneca College of Applied Arts And Technology