Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohammad Aryafar

Newmarket

Summary

Site Reliability Engineer with a solid track record of building scalable and highly available infrastructure. Experienced in AWS, Kubernetes, Jenkins, and DevOps automation tools. Expert at optimizing performance, reducing downtime, and driving process improvements. Strong communicator and problem-solver with passion for bridging development and operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer

Hansen Technologies
11.2023 - 06.2025
  • Led efforts to increase system reliability and decrease downtime across distributed infrastructure.
  • Designed and implemented CI/CD pipelines using Jenkins and ArgoCD to accelerate deployments.
  • Migrated legacy applications to a cloud-native architecture using Kubernetes on AWS.
  • Developed monitoring, alerting, and automation tools to improve incident response and reduce toil.
  • Conducted root cause analysis and performance tuning on mission-critical services.

Technical Support Team Lead

Hansen Technologies
02.2021 - 11.2023
  • Supervised a team of support engineers and provided leadership in troubleshooting complex issues.
  • Authored and maintained automation scripts and microservices in JavaScript, Python, PowerShell, Bash, and C++.
  • Participated in architectural discussions and solution design for internal tooling.
  • Reviewed tickets and provided coaching on technical and customer service best practices.

Senior Technical Support Analyst

Sigma Systems
04.2019 - 02.2021
  • Acted as escalation point for technical support and resolved high-impact issues.
  • Supported full release cycles including development, QA, and production deployment.
  • Worked with engineering team to debug Java code and analyze application logs.
  • Developed scripts for automated deployments and service monitoring.

Technical Support Analyst

Sigma Systems
08.2015 - 04.2019
  • Managed production incidents and coordinated cross-team resolution with clients and developers.
  • Handled integrations, feature enhancements, and database maintenance in both AWS and on-prem environments.
  • Set up alerting and monitoring for critical business systems.

Education

Coop Diploma - Computer Programming and Analysis

Seneca College
Toronto, Ontario
08.2014

Skills

  • Programming Languages: Python, Bash, Java, JavaScript, C
  • Scripting: Shell scripting, PowerShell
  • Cloud & DevOps: AWS, Azure, Jenkins, ArgoCD, Docker, Kubernetes, Terraform, Ansible
  • Monitoring Tools: Prometheus, Grafana, Dynatrace
  • Databases: MySQL, MSSQL, NoSQL, MongoDB
  • Networking: TCP/IP, DHCP, DNS, Security, Firewall, SSL (Secure Sockets Layer), TLS (Transport Layer Security)
  • CRM & Ticketing Tools: Salesforce, Dynamics CRM, JIRA
  • Version Control: Git

Certification

  • Jenkins (From Zero To Hero)
  • Terraform on AWS EKS Kubernetes (Infrastructure as Code & SRE)
  • Site Reliability Engineering on AWS
  • MongoDB Administration

Timeline

Site Reliability Engineer

Hansen Technologies
11.2023 - 06.2025

Technical Support Team Lead

Hansen Technologies
02.2021 - 11.2023

Senior Technical Support Analyst

Sigma Systems
04.2019 - 02.2021

Technical Support Analyst

Sigma Systems
08.2015 - 04.2019

Coop Diploma - Computer Programming and Analysis

Seneca College

Similar Profiles

CREATE PROFILE
Mohammad Aryafar