Summary
Work History
Education
Skills
Languages
Work Availability
Timeline
Mohammad Amaan

Mohammad Amaan

315 Pharmacy Avenue Scarborough ,ON
Judge a man by his questions rather than his answers.
Voltaire

Summary

Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.

Work History

Customer Care Executive

Zomato
12 - 11.2023
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Streamlined customer support processes for improved call handling times and resolutions.
  • Reduced customer complaints with proactive issue identification and resolution strategies.
  • Increased repeat business, fostering strong relationships with clients through exceptional service delivery.

Education

Business - Management

Niagara College Toronto Campus , Toronto, ON
  • Awarded best student of commerce stream in invertis University

Bachelor Of Commerce - Commerce

Invertis University , Bareilly India
04.2023

Skills

  • Customer Response
  • Call Center Operations
  • Well-Organized
  • Customer Support
  • Procedure Optimization
  • Customer Service Background
  • Positive Attitude
  • Information Updates
  • Payment Processing
  • Guest Services

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Care Executive - Zomato
12 - 11.2023
Niagara College Toronto Campus - Business , Management
Invertis University - Bachelor Of Commerce, Commerce

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Mohammad Amaan