Mohammad Al Sayed
Montreal,QC
Summary
Proven Dispatcher Manager at Taxi Van Medic, adept in transportation knowledge and fostering teamwork, significantly enhanced operational efficiency by integrating new territories. Demonstrated excellence in route planning and employee training, achieving high service quality levels. Skilled in customer communication, consistently meeting departmental goals with a focus on continuous improvement.
Overview
7
7
years of professional experience
Work History
Dispatcher Manager
Taxi Van Medic
12.2017 - Current
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
- Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
Cashier
Marche BKR
09.2017 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sources High School
Montreal, QC06-2017
Skills
- Transportation knowledge
- Route Planning
- Employee Training
- Incident Reporting
- Scheduling expertise
- Daily reports
- Customer Communication
- Strong leadership
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Dispatcher Manager
Taxi Van Medic
12.2017 - Current
Cashier
Marche BKR
09.2017 - 11.2017
High School Diploma -
Sources High School
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