MOHAMMAD ALSAEEDY
Windsor
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
1
1
Certification
Work History
Customer Service Representative
Pitch Perfect Solutions
- Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Logistics
Canadian Tire
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Sawa
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Electrical Techniques -
St. Clair College
04.2025
High School Diploma -
Vincent Massey
Skills
- Greeted Customers in a friendly and professional manner
- Assisted Customers with product selection and inquiries
- Handled customer issues effectively and timely
- Provided accurate information about products, services,pricing and promotions
- Assisted team members during peak periods
- Upheld tidy and welcoming customer environments
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- Customer Service Excellence Certificate
- WHMIS
- OHSA
Timeline
Customer Service Representative
Pitch Perfect Solutions
Logistics
Canadian Tire
Cashier
Sawa
Electrical Techniques -
St. Clair College
High School Diploma -
Vincent Massey
Similar Profiles
Chasity RobertsChasity Roberts
Soft Transfer Agent at Pitch Perfect SolutionsSoft Transfer Agent at Pitch Perfect Solutions
Aryan MahmudAryan Mahmud
Transfer Agent at Pitch Perfect SolutionsTransfer Agent at Pitch Perfect Solutions
Raven PalmerRaven Palmer
Transfer Agent (Remote) at Pitch Perfect SolutionsTransfer Agent (Remote) at Pitch Perfect Solutions
Maha Abu-DrazMaha Abu-Draz
IT Help Desk Technician at Agriculture and Agri-Food Canada, AAFCIT Help Desk Technician at Agriculture and Agri-Food Canada, AAFC
Dhrumil SoniDhrumil Soni
Production Engineer at Omega ElevatorsProduction Engineer at Omega Elevators