Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
· Building B2C platforms to connect Saudi farmers with different channels in the supply chain.
· Writing the platform project structure, and listing all features needed to be developed within the platform.
· Aligning the concept paper with the technical team and internal and external stakeholders.
· Collaborating with key business stakeholders to determine priorities for backend engineering teams.
· Establishing organizational policies and procedures between sales department and other departments.
· Determining strategic planning related to new products lines.
Working with the marketing department to understand and communicate marketing messages to end users.
· Conducted research and identified new business opportunities - including new markets, growth areas, trends, customers, partnerships, or new ways of reaching existing markets.
· Worked strategically and carried out necessary planning to implement operational changes.
· Recruited, assigned tasks, trained, coached, and monitored performance.
· Identified knowledge gaps within the team and developed a plan to fulfill them.
· Wrote monthly reports to the higher manager about the achievements, partners and the sales records.
· Prepared sales contracts ensuring their compliance with the established rules and guidelines.
· Contacted potential partners to built long-term relationships, and increased business volume of the current partners.
· Planned, directed, and evaluated the operations of wholesale and retail sellers.
· Studied market research and trends to determine consumer demand, potential sales volumes, and effect of competitors' operations on sales.
· Determined merchandise and services to be sold and implemented price and credit policies.
· Sourced and negotiated with vendors when necessary to procure merchandise for resale.
· Planned budgets, authorized expenditures, and monitored revenues.
· Addressed recruitment needs, including the hiring, development, and retention of staff.
· Determined the positioning of a product category to maximize visibility.
· Liaised with marketing teams to determine competitive pricing/ promotional activities of a product category.
· Managed Key Retailers performance in terms of orders, stock, financial balance to ensure their compliance to Mobily standards.
· Managed potential opportunities to increase Mobily products availability and visibility.
· Monitored sales targets, business and sales planning to ensure account target achievements.
· Communicated, liaised, and negotiated profitable and sustainable relationships with key retailers.
· Built sales and performance reports and analysis for management monitor and decision-making purposes.
· Identified training needs of the key retailers and trained workers in job duties and company policies.
· Analyzed clients' financial records, set goals and developed a financial plan to help achieving their goals.