Mohammad AlHalaigah
Ottawa,On
Summary
An oriented individual looking to secure an entry-level position to
begin my career in a high-level professional environment, as well as
to expand my knowledge,skills, &overall experience while making
a significant contribution to the success of the company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Donnelly KIA
Ottawa, ON
02.2024 - 06.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Team Leader Manager
Chatr Mobile
06.2023 - 12.2023
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Sales Associate
Wirelesswave
02.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
Amazon Courier
Amazon Warehouse
01.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked overnight shifts during peak periods to meet coverage needs.
Delivery driver
Cornershop
09.2020 - 07.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Investment Partner
Alhajj Auto
08.2019 - 02.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Meat Stocker
Walmart
04.2018 - 10.2018
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Cashier
Zara
03.2016 - 10.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Business Administration
Algonquin College
Skills
Good communication - written and oral skills
Excellent conceptual and analytical skills
Effective interpersonal skills
Quick learner
Time management
Multitasking
Problem solving
Good customer relationship
- Money Handling
- Product Promotion
- Time Management
- Customer Service
- Product and Service Sales
- Store Opening and Closing
- Meeting Deadlines
Certification
- Omvic (Ontario Motor Vehicle Industry Council)
- KIA university certificate
- 1st choice training solution certificate
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Sales Consultant
Donnelly KIA
02.2024 - 06.2024
Team Leader Manager
Chatr Mobile
06.2023 - 12.2023
Sales Associate
Wirelesswave
02.2023 - 06.2023
Amazon Courier
Amazon Warehouse
01.2022 - 01.2023
Delivery driver
Cornershop
09.2020 - 07.2021
Investment Partner
Alhajj Auto
08.2019 - 02.2020
Meat Stocker
Walmart
04.2018 - 10.2018
Cashier
Zara
03.2016 - 10.2017
Business Administration
Algonquin College