Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mohammad Ahmadi

Tracy

Summary

Detail oriented and dependable operations professional with strong customer service skills and hands on warehouse experience. Proven ability to efficiently load and unload freight, verify shipment accuracy, and ensure all materials are routed to the correct doors to prevent delays. Experienced in training and mentoring new hires on safety procedures, productivity standards, and best practices to improve overall team performance. Recognized for correcting errors, maintaining high accuracy in fast paced environments, and contributing to smooth, organized warehouse operations.

In addition, brings frontline retail experience delivering exceptional customer service in high volume environments. Skilled at handling customer inquiries, resolving concerns calmly and professionally, processing transactions accurately, and creating a positive customer experience. Known for clear communication, problem solving, and maintaining professionalism under pressure. Committed to reliability, teamwork, operational excellence, and customer satisfaction

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Freight Handler

FedEx Freight
03.2025 - Current
  • Loaded and unloaded freight efficiently while ensuring packages were sorted and staged to the correct trailer doors.
  • Operated pallet jacks and forklifts safely in a fast paced warehouse environment.
  • Trained and onboarded new hires on warehouse procedures, safety standards, and proper loading techniques.
  • Communicated effectively with supervisors and team members to meet shift deadlines.

Cashier, Customer Service

TJ Maxxx
08.2024 - 04.2025
  • Handled returns, exchanges, and price checks according to company policies.
  • Resolved customer concerns and complaints calmly and effectively.
  • Assisted with restocking merchandise and maintaining sales floor presentation
  • Balanced cash drawer at the beginning and end of shifts.
  • Resolved customer concerns and complaints calmly and effectively.

Education

High School Diploma -

Sequioa High School
Redwood City, CA

Skills

  • Customer service & Conflict resolution, Time management and attention to detail, Training & onboarding new employees

Certification

  • First Aid/CPR Certified
  • Certified Forklift

Languages

Persian

Timeline

Lead Freight Handler

FedEx Freight
03.2025 - Current

Cashier, Customer Service

TJ Maxxx
08.2024 - 04.2025

High School Diploma -

Sequioa High School
Mohammad Ahmadi