Mohammad Abu Zarad
Ottawa,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Sales Marketing Manager
Bell Canada
01.2018 - Current
- Streamlined the selling process to improve client service excellence
- Conducted meetings with Territory Marketing Supervisors to develop new methods to improve client service excellence
- Effectively and strategically led a team of Marketing Agents & Territory Marketing Supervisors to exceed key performance indicator targets
- Provided operation related advice and guidance to senior management
- Provided policy-related advice and guidance to the Marketing Agents and Territory Marketing Supervisors
- Conducted performance review of staff and gave developmental constructive feedback
- Ensured a high standard of quality in programs and services, by regularly reviewing performance against goals and standards and taking corrective action as needed
- Developed and promoted the organization's vision and facilitates the achievement of objectives
- Motivated others and helped them take responsibility for themselves and to accept change
- Influenced the opinions, attitudes and behavior of Marketing Agents and Territory Marketing Supervisors to direct everyone toward a common goal
- Ensured that work was done correctly and fully by being thorough and paying attention to details
- Developed best practices for the team of Marketing Agents to follow
- Provided one-on-one coaching and mentorship to Marketing Agents and Territory Marketing Supervisors.
Site Supervisor
Cyper Construction
01.2016 - 01.2018
- Ensure that all construction activities within the designated areas are well planned, coordinated and be able to utilize all available resources in coordination with other functional Managers in directing and supervising all involved site personnel and subcontractors
- Lead and ensure all work groups are properly guided, in close cooperation with the Project Manager, in assembling and controlling the required resources (manpower, equipment, materials and tools required) to start and sustain the work efficiency and productivity until the completion of the project
- Advises the Project Manager in determining the need and procurement of tools and materials to be delivered at specific times in order to conform to the workloads, plans and schedules
- Support and assist staff with skills training programs (if required), with the aim of increasing worker skills and personnel development
- Conduct regular performance appraisals with staff.
Medical Representatives
Sadco Pharmaceutical Company
01.2012 - 01.2015
Pharmacist
Alhuda Pharmacy
01.2004 - 01.2011
Education
Management Certificate -
Seneca College
Pharmacology -
Damascus Learning Centre
01.2003
Skills
- Computer skills
- Great communication skills
Birthdate
01/01/84
Personal Information
- Nationality: Canadian
- Marital Status: Married
References
Reference is available upon request.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Marketing Manager
Bell Canada
01.2018 - Current
Site Supervisor
Cyper Construction
01.2016 - 01.2018
Medical Representatives
Sadco Pharmaceutical Company
01.2012 - 01.2015
Pharmacist
Alhuda Pharmacy
01.2004 - 01.2011
Management Certificate -
Seneca College
Pharmacology -
Damascus Learning Centre
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