Summary
Overview
Work History
Education
Skills
Certification
KEY STRENGTHS FOR PATIENT CARE COORDINATOR ROLE
Interests
Timeline
Generic

Mohamed Thameemul Ansari Mohamed Maricar

Toronto,Canada

Summary

Motivated Patient Care Coordinator with proven expertise in healthcare administration, patient relations, and care coordination. Adept at managing patient flow, scheduling, and collaborating with multidisciplinary teams to ensure seamless patient experiences. Strong problem-solving, attention to detail, and organizational skills, with a focus on enhancing patient satisfaction and ensuring optimal care delivery.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Closing the Gap Healthcare
08.2024 - Current
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Resolved customer complaints using established follow-up procedures.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Verified patient insurance eligibility and entered patient information into system.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.

Client Service Coordinator

Bayshore Healthcare
01.2023 - 06.2024
  • Coordinated patient care services by analyzing individual needs and matching them with suitable care plans.
  • Ensured patient flow and care continuity, handling over 60-70 calls per day.
  • Liaised between patients, families, and healthcare providers to ensure clear communication and service satisfaction.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Actively contributed to care plans by understanding patients' medical and personal needs.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.

Ophthalmic Technician

Medical Eye Consultants
09.2022 - 12.2022
  • Assisted in the delivery of patient care, administering eye medications and supporting ophthalmologists during procedures.
  • Coordinated patient scheduling, ensuring smooth patient flow and managing appointment delays efficiently.
  • Provided pre-exam and post-op patient education to enhance understanding and satisfaction.

Client Intake Coordinator

ParaMed Home Healthcare
01.2022 - 07.2022


  • Input data and completed placement paperwork.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Completed client reporting requirements consistent with corporate and regulatory standards.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Completed intake assessment forms and filed clients' charts.
  • Secured funding information and verified funding and insurance coverage arrangements.

Medical Receptionist

LHSC, Victoria Hospital
01.2022 - 07.2022
  • Managed patient check-ins, check-outs, and payments while ensuring patient satisfaction through excellent communication.
  • Scheduled and coordinated patient appointments, maintaining efficient office workflow in a fast-paced hospital setting.
  • Handled high-volume patient calls and managed scheduling conflicts to ensure patients received timely care.

Technical Support Specialist

Teleperformance
09.2021 - 01.2022
  • Supported end-users with troubleshooting and resolved issues, ensuring client satisfaction through clear communication.
  • Managed and tracked a large volume of technical complaints and service requests daily.

Medical Office Assistant

Dr. A Ansari Hospital Private Limited
05.2018 - 05.2019
  • Assisted with patient care coordination by managing appointments, patient records, and referrals.
  • Supported office administration tasks, ensuring efficient patient flow and appointment scheduling.

Education

Associate of Applied Science - Health Care Administration

Fanshawe College of Applied Arts and Technology
London, ON
09.2021

Bachelor of Science - Applied Technology – Biotechnology

Anna University
04.2018

Skills

  • Medical Terminology
  • Patient records management
  • Scheduling & Appointment Management
  • Complex Problem-Solving
  • Decision-making
  • Conflict Resolution
  • Time Management
  • CRM software
  • Data analysis
  • Multitasking
  • Teamwork and collaboration
  • Attention to detail
  • Project management
  • Workflow coordination

Certification

  • Certified Medical Administrative Specialist (CMAS)
  • CPR Certification

KEY STRENGTHS FOR PATIENT CARE COORDINATOR ROLE

  • Care Coordination: Extensive experience coordinating care for patients by liaising with medical teams, caregivers, and patients to develop personalized care plans.
  • Patient-Centric Approach: Proven ability to enhance patient experiences through effective communication, personalized care, and efficient scheduling.
  • Healthcare Administration: Skilled in managing patient records, scheduling, and ensuring compliance with healthcare policies.

Interests

  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Engaging in food photography and sharing culinary creations on social media
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Patient Care Coordinator

Closing the Gap Healthcare
08.2024 - Current

Client Service Coordinator

Bayshore Healthcare
01.2023 - 06.2024

Ophthalmic Technician

Medical Eye Consultants
09.2022 - 12.2022

Client Intake Coordinator

ParaMed Home Healthcare
01.2022 - 07.2022

Medical Receptionist

LHSC, Victoria Hospital
01.2022 - 07.2022

Technical Support Specialist

Teleperformance
09.2021 - 01.2022

Medical Office Assistant

Dr. A Ansari Hospital Private Limited
05.2018 - 05.2019

Bachelor of Science - Applied Technology – Biotechnology

Anna University

Associate of Applied Science - Health Care Administration

Fanshawe College of Applied Arts and Technology
Mohamed Thameemul Ansari Mohamed Maricar