Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 12 years of relevant work experience to your team.
Overview
12
12
years of professional experience
Work History
Medical office assistant /Dental Health Promotion Department
City of Ottawa
06.2024 - Current
Collaborated with dental hygienists and administrative staff to enhance community dental care
Supported outreach programs, assisted in educational initiatives, and helped streamline operations to promote overall dental health in the community.
Office administrator /Receptionist
Concept Dental clinic
02.2023 - 05.2024
Ensured processes and procedures are followed as per guidelines of the Ministry of Health
Tested highly complex equipment before using it.
Marketing Supervisor
Dentsply Sirona
11.2019 - 12.2022
Conducted market research and competitor analysis
Oversaw the planning and execution of multi-channel marketing campaigns
Met with healthcare professionals personally for closing deals regarding selling dental equipment.
Medical science liaison
Evergreen Consulting LTD
09.2017 - 02.2019
Delivered scientific presentations, conducted training sessions, and provided clinical education to healthcare professionals on medical products
Conducted research studies, including experimental design, data collection, analysis, and interpretation
Conducted medical and scientific literature reviews, analyzed clinical data, and presented evidence-based insights to internal and external stakeholders.
Communication (liaison) officer
VFS Global
11.2012 - 12.2015
Facilitated communication and coordination between VFS Global and the Italian embassy for visa applicants
Handled inquiries, provided necessary information, and coordinated document submissions and appointments with the embassy
Collaborated with cross-functional teams to ensure efficient visa processing.
Education
Business Administration Certificate - Tripoli Higher Education Institute
Tripoli, Libya
Doctor of Philosophy (Ph.D) - University of Rome Sapienza
Rome, Italy
01.2020
Master of Science (MS) in Dentistry - University of Rome Sapienza
Rome, Italy
01.2016
Bachelor of Dental Surgery (B.D.S) - University of Tripoli
Tripoli, Libya
01.2011
Skills
Customer service
Organizational skills
Project/event management
Research methods & analysis
Biostatistics
Data entry
Team collaboration
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Public speaking & presentations
Problem solving
Excellent oral & written communication skills
Marketing strategy & implementation
CAD/CAM & EMR software proficiency
Office Administration
Flexible Schedule
Office Management
Payment Scheduling and Collection
Accomplishments
Recipient of a prestigious full academic scholarship awarded by the Italian government for the Master program
Acquired the Canadian World Education WES Certificate
CPR and First Aid Certificate
Medical Career Transitions Program for International Health Professionals Certificate (World Skills Organization)
Additional Information
Stayed abreast of the latest advancements in the field by participating in scientific conferences, workshops, and continuing education programs.
Languages
English (professional level)
French (Intermediate level)
Italian (professional level)
Arabic (Native speaker)
References
Available upon request
Timeline
Medical office assistant /Dental Health Promotion Department
City of Ottawa
06.2024 - Current
Office administrator /Receptionist
Concept Dental clinic
02.2023 - 05.2024
Marketing Supervisor
Dentsply Sirona
11.2019 - 12.2022
Medical science liaison
Evergreen Consulting LTD
09.2017 - 02.2019
Communication (liaison) officer
VFS Global
11.2012 - 12.2015
Business Administration Certificate - Tripoli Higher Education Institute
Doctor of Philosophy (Ph.D) - University of Rome Sapienza
Master of Science (MS) in Dentistry - University of Rome Sapienza
Bachelor of Dental Surgery (B.D.S) - University of Tripoli
Health Promotion & Sports Sciences Department Lead at Bishop Hartley High SchoolHealth Promotion & Sports Sciences Department Lead at Bishop Hartley High School