MOHAMED JISHAD
Moncton,NB
Summary
Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
8
8
years of professional experience
Work History
Corporate Sales Manager
Adax Security Systems
12.2015 - 08.2022
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed and implemented customer service policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Conducted marketing and sales promotional activities.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Retail Sales Associate
Match Transact & Foneshop Communications
05.2014 - 04.2015
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Post Graduate Certificate - Global Business Management
Centennial College
Toronto, Canada04.2013
Bachelor of Technology - Computer Science And Engineering
St. Joseph's College of Engineering & Technology
Kottayam, India04.2010
Skills
- Account Management
- Customer Relations
- Analytical Problem Solver
- Proactive and Self-driven
- Team player
- Team Management
- Customer Satisfaction
- Customer-focused
- Relationship building
- Customer Relationship Management Software (CRM)
- Coaching and Mentoring
- Communication Skills
- Detail Oriented
- Multitasking
- Problem Solving Skills
- Team Management
Additional Information
- Expertise in Corporate Sales and Customer Service
- Experience in working Government and Corporate clients
- Have worked for several FIFA 2022 Physical security solution projects in Qatar
- Have worked with Multiple International Brands and Suppliers
- MS Word, MS Excel, MS Outlook, MS Powerpoint
- Have Canada work experience.
Timeline
Corporate Sales Manager
Adax Security Systems
12.2015 - 08.2022
Retail Sales Associate
Match Transact & Foneshop Communications
05.2014 - 04.2015
Post Graduate Certificate - Global Business Management
Centennial College
Bachelor of Technology - Computer Science And Engineering
St. Joseph's College of Engineering & Technology
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