Mohamed Amine Sadki
Business Administration And Management
Ottawa,ON
Summary
I have solid skills in French- English and Arabic, my strengths are communication and determination. I ́am motivated, rigorous and dynamic. I am able to collaborate with any team and carry out any project in any environment. My interpersonal skills combined with my creativity are essential to define and apply the best techniques to deploy in order to achieve my goals.
Overview
3
3
years of professional experience
Work History
Call center agent
UX Call centers
03.2019 - 01.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provide technical experience to customers
- Work in collaboration with other departments
- Managed over 80 customer calls per day.
Sale representative
Celio
01.2020 - 06.2021
- Answer incoming communications from customers
- Upselling products and services to existing customer base
- Increased sales by 10%
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Secretary Intern
CDG (Caisse de dépôt et de gestion)
10.2021 - 08.2022
- Continuous improvement of support through my active participation in quality and risk management process
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Warehouse Associate
Walmart
09.2022 - Actuel
- Responsible for fulfilling the logistics behind receiving, processing and storing inventory according to purchase orders and store policy.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Education
College Diploma - Technology And Business, Public Administration
Collège Boréal
Ottawa04.2024
High School Diploma -
Al Azhar
Rabat07.2019
Bachelor of Science - Economics And Business Management
University Mohammed V
Rabat06.2022
Skills
- Communication skills
- Strong Organizational Skills
- Database and Client Management Systems
- Research and Analytical Skills
- Complex problem solving
- Suite Microsoft Office
- Windows,Apple and Linux system
Timeline
Warehouse Associate
Walmart
09.2022 - Actuel
Secretary Intern
CDG (Caisse de dépôt et de gestion)
10.2021 - 08.2022
Sale representative
Celio
01.2020 - 06.2021
Call center agent
UX Call centers
03.2019 - 01.2020
College Diploma - Technology And Business, Public Administration
Collège Boréal
High School Diploma -
Al Azhar
Bachelor of Science - Economics And Business Management
University Mohammed V
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