Mohamed Youla
Toronto,ON
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Produce Clerk
Massine's Your Independent Grocer
Ottawa, ON
11.2023 - 09.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Tax Associate
CRA
Ottawa , ON
01.2023 - 04.2024
- Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
- Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
Produce Clerk
No Frills Grocery
Toronto, ON
08.2019 - 12.2022
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Education
College Diploma - Business Administration
La Cité Collégiale
Ottawa, ON06.2023
High School Diploma -
Central Toronto Academy
Toronto, ON06.2019
Skills
- Quality Inspections
- Product Restocking
- Store Planning and Display Design
- Merchandising and Display
- Federal and state tax returns
- Ethical practices
- Microsoft Excel
- Positive and professional
- In-store support
Timeline
Produce Clerk
Massine's Your Independent Grocer
11.2023 - 09.2024
Tax Associate
CRA
01.2023 - 04.2024
Produce Clerk
No Frills Grocery
08.2019 - 12.2022
College Diploma - Business Administration
La Cité Collégiale
High School Diploma -
Central Toronto Academy
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