Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohamed Warsame

Edmonton,AB

Summary

Dedicated and passionate worker seeker with solid authoritative abilities searching for a section team position in customer service, retail and other foundations, strong background in technology related roles and technical support. Experienced in general worker with a proven track record of efficiently completing tasks in various setting conditions in achieving safety conscious with a strong work ethic and Ready to contribute to a dynamic team and make a positive impact.

Overview

10
10
years of professional experience

Work History

IKEA

Team Leader
09.2022 - 09.2023
  • Assisted with day-to-day operations, working efficiently and productively with my team members, Assisted in training new hires on proper techniques, helping them quickly acclimate to the team and achieve a high level of performance.
  • Complied customers requests and answered questions to improve satisfaction.
  • Provided exceptional customer service by promptly addressing concerns and maintaining a professional demeanour at all times.
  • Excelled in fast-paced environments by fostering teamwork, ensuring customer satisfaction, and enhancing problem-solving capabilities.
  • Adhered to all safety policies and procedures while handling products.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Construction Clean up

Omar
06.2022 - 09.2022
  • Promoted a safe work environment by properly disposing of hazardous materials according to established guidelines.
  • Reduced cross-contamination risks with thorough sanitization of equipment and surfaces in the workspace.
  • Demonstrated attention to detail while inspecting work areas.
  • Supported colleagues during peak hours, ensuring prompt completion of all assigned tasks for optimal results.
  • Adapted to changing situations by adjusting scheduling priorities based on evolving business needs or emergencies that arose unexpectedly.
  • Ensured timely completion of tasks by efficiently managing multiple cleaning assignments simultaneously.
  • Collaborated with team members to address unique cleaning challenges and improve overall performance.

Clothing Sales Associate

Family Business
05.2013 - 11.2015
  • Worked in a family owned business at young ages.
  • Responsibility at young age Obtained information about customer service and preferences by conferring with sales or purchasing personnel.
  • Prioritized and organized tasks to efficiently accomplish service goals. Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Greeted customers and provided excellent customer service.
  • Assisted in product selection, offering advice on fit, style, color and fabric.
  • Maintained a neat and organized sales floor.
  • Processed cash payments for customer purchases.

Education

HIGH SCHOOL DIPLOMA -

HOLY TRINTY HIGH SCHOOL
Edmonton, AB
2022

Skills

  • Excel in leadership and problem-solving
  • Skilled in multitasking and computer literacy with a continuous improvement and exceptional service
  • Demonstrated ability to enhance team performance and teamwork and customer satisfaction through effective communication and critical thinking
  • Skilled in manual labor, equipment operation, and maintaining
  • Friendly and dependability, as well as a positive attitude and excellent customer service
  • Experience with multitasking and exercise with well-developed organizational skills
  • Organizing abilities and a collaborative person that values teamwork and quickly adjusts to any given situation in order to accomplish team goals
  • Mindful learner who works effectively on their own with little constant monitoring

Languages

English
Native or Bilingual

Timeline

IKEA

Team Leader
09.2022 - 09.2023

Construction Clean up

Omar
06.2022 - 09.2022

Clothing Sales Associate

Family Business
05.2013 - 11.2015

HIGH SCHOOL DIPLOMA -

HOLY TRINTY HIGH SCHOOL

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Mohamed Warsame