MOHAMED SULTAN
Ottawa,ON
Summary
Seeking to obtain a full time position in the field of Civil Engineering (structures) that utilizes my analytical and interpersonal skills and where I can gain professional experience spanning over various disciplines within Civil Engineering.
Highly self-motivated and strong initiative Professional attitude with excellent customer service skills Excellent written and communication skills in English Have good problem solving with analytic thinking Open minded to work in complex environments and projects Team player with cooperative, participatory and supportive attitude Multitasking with organizational and teammate skills Proven ability to maintain parts, supplies, and equipment Able to operate basic power and hand tools and equipment
Professional and reliable transportation leader with proven track record in managing and guiding teams. Skilled in route planning, safety protocols, and performance optimization. Known for effective communication, adaptability, and results-driven approach. Consistently fosters collaborative environment to meet and exceed operational goals.
Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Overview
14
14
years of professional experience
Work History
Driver Supervisor
Ship X Couriers Inc.
08.2021 - 05.2023
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Construction Junior Engineer
Egyptian Group for Engineering Consultants
05.2013 - 04.2019
- Review the project plans and specifications and comment on the building design, scheduling, and potential construction problems
- Assist in assembling the job site office and equipment requirements
- Monitor and maintain the project construction schedule on a weekly basis
- Inform the Consultant of any errors, discrepancies or omissions contained within the Consultant's design drawings
- Control and monitor labour, material, and equipment expenses
- Inspect steel work for workmanship, readiness, cleanliness, rust, sizing and spacing
- Inspect reinforcement installation, concrete pouring and girder rehabilitation
- Supervise QA testing and inspect all activities as per construction requirements
- Prepared contractor review, payment certificates, instruction notices & change orders
- Ensured compliance with safety regulations during all phases of project implementation, resulting in zero incidents or accidents onsite.
- Reduced production costs by implementing cost-saving measures in materials procurement and manufacturing processes.
Customer Representative
All Canadian Self Storage
08.2009 - 03.2012
- Provide customer service and resolve conflicts
- Respond tactfully and diplomatically to incoming calls, emails, faxes
- Document and maintain accurate records of all types of communications and documentation
- Perform and document audits for company's revenue
- Prepared revenue/loss reports and conduct presentations for higher management
- Prepare the task for sales improvement and follow up until reach the final results
- Communicate customer needs with relevant parties
- Provided direct assistance to the inventory control
- Monitoring petty cash, balancing cash at end of day and ensuring office and main floor are clean
- Make labels and attach to goods
- Wrap goods, pack and unpack goods, sort goods, and stack goods
- Inspect and verify incoming goods against invoices or other documents
- Record shortages and reject damaged goods
- Following instructions from supervisors and working independently to make sure everything was carried out as per management request
- Maintain and organize inventory
- Completed general repair
- Troubleshoot and perform minor repairs on electrical systems
- Troubleshoot and perform minor repairs on heating, cooling and ventilation systems
- Lifted over 60 pounds in weight
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Education
Professional Practice Program -
Professional Engineers Ontario
04.2013
Internationally-Educated Engineers Qualification Bridging Program -
Ryerson University
04.2011
B.Sc. Degree - Civil Engineering (Structures)
Al-Azhar University
05.2007
Skills
- Field Construction Engineer
- Contract Administration
- Inspection and Field Review
- AutoCAD
- Structural Design
- Structural Drawings Review
- Microsoft Office: PowerPoint
- Microsoft Office: Word
- Microsoft Office: Excel
- Fuel efficiency optimization
- Advanced driving techniques
- Route optimization strategies
- Defensive driving techniques
Knowledgeareasandinterests
- Field Construction Engineer
- Contract Administration
- Inspection and Field Review
- AutoCAD
- Structural Design and Structural Drawings Review
- Microsoft Office: PowerPoint, Word, Excel
Trainingandcertificates
- Red Cross, CPR, First Aid, 05/16
- Professional Engineers Ontario, Professional Practice Certificate, Internationally-Educated Engineers Qualification Bridging Certificate, 04/13, 04/11
Qualifications Summary
- Highly self-motivated and strong initiative
- Professional attitude with excellent customer service skills
- Excellent written and communication skills in English
- Have good problem solving with analytic thinking
- Open minded to work in complex environments and projects
- Team player with cooperative, participatory and supportive attitude
- Multitasking with organizational and teammate skills
- Proven ability to maintain parts, supplies, and equipment
- Able to operate basic power and hand tools and equipment
Languages
English
Full Professional
Timeline
Driver Supervisor
Ship X Couriers Inc.
08.2021 - 05.2023
Construction Junior Engineer
Egyptian Group for Engineering Consultants
05.2013 - 04.2019
Customer Representative
All Canadian Self Storage
08.2009 - 03.2012
Internationally-Educated Engineers Qualification Bridging Program -
Ryerson University
B.Sc. Degree - Civil Engineering (Structures)
Al-Azhar University
Professional Practice Program -
Professional Engineers Ontario
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