Mo Sugulle
Sales And Business Development
Toront,Ontario
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 8-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Languages
Work History
Operation Support Associate
Drakkar Logistics
Toronto, ON
07.2023 - 10.2023
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Remained solutions-oriented in face of complex problems to assist
management and overall business direction.
Sales & Marketing Manager
ALFADLI General Trade Partnership
Dire Dawa, Ethiopia
02.2014 - 11.2022
- Managed sales promotions and marketing strategies on major social media sites.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Analyzed sales and marketing data for improved strategies.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 7% in sales.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
Sales Associate
ALFADLI General Trade /Dire Dawa
Dire Dawa, Ethiopia
01.2013 - 01.2014
- Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services. - Maintained calm demeanor and professionally managed issues in busy, highstress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Graduate Certificate - International Business Management
Cambrian College
Greater Sudbury, ON 01.2023 - 08.2023
CIFP - Banking And Finance
INCEIF UNIVERSITY
Malaysia 06.2010 - 01.2012
BBA - Business Administration
East Africa University
Somali 09.2004 - 11.2008
Skills
Problem - Solving
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Operation Support Associate
Drakkar Logistics
07.2023 - 10.2023
Graduate Certificate - International Business Management
Cambrian College
01.2023 - 08.2023
Sales & Marketing Manager
ALFADLI General Trade Partnership
02.2014 - 11.2022
Sales Associate
ALFADLI General Trade /Dire Dawa
01.2013 - 01.2014
CIFP - Banking And Finance
INCEIF UNIVERSITY
06.2010 - 01.2012
BBA - Business Administration
East Africa University
09.2004 - 11.2008
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