Mohamed Sonko
Vancouver
Summary
Dynamic and dedicated barista and sales associate with exceptional customer service skills honed at Starbucks and other places i have worked at.
Proven ability to foster a welcoming atmosphere while efficiently handling cash transactions.
A team player with strong time management and attention to detail, consistently contributing to a positive work environment and enhancing customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista/Bakery Worker
Grounds for Coffee
04.2018 - 06.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Starbucks
05.2017 - 06.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate/Sales Floor Leader
Lush Fresh Handmade Cosmetics
02.2014 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Certified Nursing Assistant
Shoreline Community College
Seattle, WA11-2024
High School Diploma -
St Peters High School
Banjul, The Gambia07-2003
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Team leadership
- Safe food handling
- Excellent memory
- Hospitality service expertise
- New hire training
- Physical stamina
Languages
English
Native or Bilingual
Certification
- First Aid Certification
- [State] Driver's License
- CPR/AED Certification
- Home Health Aide (HHA) Certification
Timeline
Barista/Bakery Worker
Grounds for Coffee
04.2018 - 06.2019
Barista
Starbucks
05.2017 - 06.2019
Sales Associate/Sales Floor Leader
Lush Fresh Handmade Cosmetics
02.2014 - 06.2019
- First Aid Certification
- [State] Driver's License
- CPR/AED Certification
- Home Health Aide (HHA) Certification
No Degree - Certified Nursing Assistant
Shoreline Community College
High School Diploma -
St Peters High School
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