With an A+ positive attitude and a passion for helping others, I bring a supportive personality to clients and staff. My polite and positive phone presence ensures effective communication, maintaining strong client relationships. Leveraging exceptional interpersonal skills, I foster trust and loyalty among clientele.
Overview
1
1
year of professional experience
Work History
Home Comfort Advisor
Right Time Group of Companies
01.2024 - 08.2024
Visited prospective customers across GTA to demonstrate products and answer questions.
Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
Handled over 23 in person residential contacts per week with tailored presentations showcasing features such as energy efficiency advantages, unit quietness and control systems.
Collaborated with senior sales leaders to obtain discount approvals and lock in more challenging sales.
Worked with commercial clients to assess current systems and needs and build advantageous proposals.
Set up new contracts for products and services and coordinated transition to installation team.
Built strong referral pipeline from satisfied customers and reached out promptly to prospects.
Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Built professional sales presentations to promote services to groups of potential customers.
Junior Energy Consultant
RPM MyRate
11.2023 - Current
Cold calling
Detail-oriented and extremely organized with an ability to multi-task & prioritize tasks
Previous experience in appointment setting, high-ticket sales, or coaching/consulting programs
Ability to clearly understand and articulate solution value propositions
High-level technical aptitude to understand our products and how they fit together
Strong verbal and written communication skills, with the ability to explain technical concepts in clear and concise terms
Ability to quickly synthesize and put to use new information.
Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Drove new business by acquiring new clients and expanding new and existing relationships.
Lead Dispatcher/Senior Customer Service Representative at Right Time Group Of CompaniesLead Dispatcher/Senior Customer Service Representative at Right Time Group Of Companies