Mohamed Salat
Surrey,BC
Summary
Experienced in time management and a deep understanding of the customer service industry. Committed to identifying and meeting the unique needs of each customer. Expertise in general accounting and finance transactions for comprehensive solutions. Proven strength in building and nurturing strong client relationships through effective communication.
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in Desired Position role.
Overview
2
2
years of professional experience
Work History
Amazon associate
Amazon
07.2024 - 01.2025
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Developed a comprehensive training program that increased employee proficiency by X%
- Developed and maintained customer relationships, resulting in a X% increase in repeat business
- Implemented a barcode scanning system that improved picking accuracy to X.X%
- Developed and implemented a system for tracking and documenting goods movement, resulting in improved record keeping
- Created an efficient system for organizing and storing goods, enhancing space utilization by X%.
- Developed and implemented a system for tracking goods through the supply chain, resulting in improved traceability
Sales associate Lead
Galmart Supermarket
11.2022 - 02.2024
- Duties train new associates, help team member if they needed help, ensure all the areas and shelved and stocked properly
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Jommo Kenyatta University
02.2024
High school or equivalent -
Highlands Secondary School
04.2022
Skills
- Customer Service
- Barcodes
- Order Picking
- Supply Chain Management
- Sales
- Customer Relationship Management
- Records Management
- Traceability
- Coordination Skills
- Friendliness
- Superstores
- Time Management
- Stock Control
- Microsoft Office
- Closing of Sales
- Customer Demand Planning
- Mentoring
- Sales Effectiveness
- Sales Processes
- Sales Training
- Training Activities
- Service Industries
- Marketing Planning
- Generally Accepted Accounting Principles
- Knowledge of Finance
- Event Management
- Soccer
- Communication Skills
- Hard Work and Dedication
- Self Motivation
- Strategic Thinking
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Arabic
Limited Working
Swahili
Native or Bilingual
Timeline
Amazon associate
Amazon
07.2024 - 01.2025
Sales associate Lead
Galmart Supermarket
11.2022 - 02.2024
Jommo Kenyatta University
High school or equivalent -
Highlands Secondary School
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