Mohamed Sadek
Ottawa,Ontario
Summary
Dynamic and motivated Computer Programmer with 3+ years of experience and a passion for developing code. Skilled in SQL, Java, JavaScript, HTML5, and C++ and have experience in developing and debugging algorithms. Experienced in creating effective user interfaces, developing software applications, and applying software design principles. Highly effective in working with other programmers, analysts, and users to ensure that applications function effectively.
Overview
6
6
years of professional experience
Work History
Web Developer
Overstock Furniture
2022.09 - Current
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Engaged with clients to plan and optimize site issues and queries.
- Optimization of the website performance, and troubleshoot any issues that may arise.
- Experience in front-end and back-end development.
Software Developer Intern
S Armada Research And Development Corp.
2021.01 - 2022.08
- Designed and developed a comprehensive security monitoring software to detect and respond to potential threats.
- Collaborated with security teams to analyze requirements and implement effective monitoring solutions.
- Integrated real-time data feeds and utilized machine learning algorithms to identify anomalies and patterns.
- Developed alerting mechanisms to notify security personnel of potential security breaches.
- Conducted thorough testing and debugging to ensure the software's reliability and accuracy.
- Utilized Agile methodology to effectively manage software development projects.
- Adapted quickly to changing requirements and priorities, ensuring timely delivery of project milestones.
Technical Support Representative
Bell Smart Home
2019.01 - 2020.02
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Call Center Representative
Elemental Data Collection
2018.02 - 2018.05
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Boosted customer service satisfaction ratings through consistent quality control.
Education
Ontario College Diploma - Computer Programming
Algonquin College
Ottawa, ON08.2022
Skills
- Agile Development Methodologies
- HTML and XML
- Front-End Programming: HTML5, CSS3, AJAX
- Scripting Languages: PHP, Python, Javascript
- API integration
- Source and Version Control: Git, Github
Languages
English
Full Professional
Timeline
Web Developer
Overstock Furniture
2022.09 - Current
Software Developer Intern
S Armada Research And Development Corp.
2021.01 - 2022.08
Technical Support Representative
Bell Smart Home
2019.01 - 2020.02
Call Center Representative
Elemental Data Collection
2018.02 - 2018.05
Ontario College Diploma - Computer Programming
Algonquin College
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