Mohamed Ragheb
Charlottetown,Canada
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service
Atlantic Superstore
04.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Met customer service goals and exceeded customer expectations
- Responded to customer requests for products, services, and company information
Sales Associate
Discounters
09.2023 - 12.2023
- Engaged customers to enhance shopping experience and drive sales.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to set up promotional displays and maintain store presentation standards.
Education
BBA - Entrepreneurship
University of Prince Edward Island
Charlottetown, PE04.2025
Skills
- Reliable Work Commitment
- Punctuality
- Customer engagement
- Patience and empathy
- Customer service
- Time Management
- Team Collaboration
- Work ethic and integrity
Languages
English
Timeline
Customer Service
Atlantic Superstore
04.2024 - Current
Sales Associate
Discounters
09.2023 - 12.2023
BBA - Entrepreneurship
University of Prince Edward Island