Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohamed Ragheb

Burlington

Summary

Dedicated customer service professional with a strong understanding of service delivery and a track record of successful multitasking. Committed to fostering and maintaining professional relationships to drive business results and increase profitability. Adept at leveraging expertise in customer service to enhance the overall customer experience and ensure satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Loblaw Companies
04.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Met customer service goals and exceeded customer expectations
  • Responded to customer requests for products, services, and company information

Package Handler

Intelcom
05.2024 - 04.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Seasonal Warehouse Associate

Discounter's
09.2023 - 12.2023
  • Efficiently handled warehouse tasks, including receiving, storing, and distributing products
  • Maintained inventory accuracy through regular cycle counts and inventory audits
  • Safely lifted and moved heavy items up to 50lbs on a regular basis
  • Ensured a clean and organized warehouse environment
  • Assisted in training new employees on warehouse procedures and safety protocols

Education

BBA - Entrepreneurship

University of Prince Edward Island
Charlottetown
04-2025

Skills

  • Customer Service
  • Punctuality
  • Time Management
  • Team Collaboration
  • Warehouse Operations
  • Inventory Management
  • Goal-oriented mindset
  • Customer relationship building

Certification

  • Certified Inbound sales, Hubspot Academy- June 2027

Timeline

Package Handler

Intelcom
05.2024 - 04.2025

Customer Service Cashier

Loblaw Companies
04.2024 - Current

Seasonal Warehouse Associate

Discounter's
09.2023 - 12.2023

BBA - Entrepreneurship

University of Prince Edward Island

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Mohamed Ragheb