Summary of Qualifications
Overview
Work History
Education
Skills
Languages
Certification
References
Education
Timeline

MOHAMED MOHAMED

Blue Bird Self Storage
Victoria,Canada
1
Language
1
Certification
4
years of professional experience

Supported team in delivering exceptional customer service and meeting sales objectives. Showcased strong communication, problem-solving, and organizational skills in a fast-paced environment. Adapted to various challenges while maintaining focus on providing outstanding customer experiences.

Work History

Customer Service Representative

6 Months
Blue Bird Self Storage | 03.2026 - Current
  • Assisted customers with inquiries regarding storage rentals, payments, and account details while providing outstanding customer service.
  • Supported sales initiatives by promoting various storage solutions and fostering positive customer relationships.
  • Handled incoming calls related to rent collections and ensured accurate maintenance of customer records using computer systems.
  • Conducted regular facility inspections and performed general upkeep to maintain a clean, safe, and organized environment.

Shift Manager

1 Year 3 Months
Pizza Hut | 04.2023 - 07.2024
  • Supervise and coordinate daily restaurant operations, including opening and closing duties.
  • Train and motivate team members to deliver excellent customer service.
  • Handle customer feedback and resolve issues effectively.
  • Ensure compliance with food-safety and hygiene regulations.
  • Manage scheduling, inventory, and cash-handling tasks.

Dishwasher

1 Year 9 Months
Merilina Restaurant | 03.2022 - 12.2023
  • Operated dishwashing machinery to maintain cleanliness and sanitation standards.
  • Ensured proper organization of utensils and kitchenware for efficient workflow.
  • Collaborated with kitchen staff to facilitate timely meal service during peak hours.

Education

Bachelor of Administration - Business

Somali International University | Mogadishu | 08.2018

Skills

Customer Service
Sales
Communication
Time Management
Computer Skills
Problem Solving
Teamwork

Languages

English
Full Professional

Certification

  • Food Safety Level 1, BC Health Authority, 2025
  • WHMIS 2015, BCCSA, 2025
  • Working in a Respectful and Inclusive Workplace, Buildforce Canada, 2025
  • Basic First Aid Level 1, Alert First Aid Inc., 2025

References

Available upon request

Education

other

Timeline

Customer Service Representative

Blue Bird Self Storage
03.2026 - CurrentRead More

Shift Manager

Pizza Hut
04.2023 - 07.2024Read More

Dishwasher

Merilina Restaurant
03.2022 - 12.2023Read More

Somali International University

Bachelor of Administration from Business
Read More
MOHAMED MOHAMED