Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Timeline
Generic
MOHAMED ISSE BAHANA
Open To Work

MOHAMED ISSE BAHANA

Surrey,BC

Summary

Sales Representative with extensive experience in client relationship management and sales strategy execution. Proven track record of exceeding revenue targets and expanding market share. Expertise in product knowledge to drive new business acquisition and enhance customer retention. Recognized for innovative problem-solving and strong client rapport, leading to increased customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Engagement Representative

Pacific Basket Company
Vancouver, British Columbia
12.2025 - 01.2026
  • Tailored recommendations to align with customer needs and preferences.
  • Managed feedback to improve service quality.
  • Collaborated with team to refine communication processes.
  • Utilized CRM software for tracking interactions and preferences.
  • Assisted customers with inquiries and order placements.

Sales Associate

Safaricom Telecommunications
Nairobi, Kenya
01.2023 - 04.2024
  • Addressed customer inquiries regarding products and services to enhance satisfaction.
  • Maintained current knowledge of promotions and product features to assist customers.
  • Executed efficient transaction processing at point of sale to optimize service speed.
  • Performed regular inventory checks to confirm stock levels and availability.

Front Desk Receptionist

RUDOLF REGENCY HOTEL
NAIROBI, KENYA
02.2022 - 11.2022
  • Managed phone inquiries and directed calls to appropriate departments efficiently.
  • Handled guest complaints promptly, ensuring satisfaction during stays.
  • Processed payments and maintained accurate daily cash register records.
  • Collaborated with housekeeping to guarantee room readiness for new arrivals.
  • Answered incoming calls, redirected callers to correct personnel, and took messages as needed.

Education

Bachelor Of Applied Science -

University of British Columbia
Vancouver, B.C
01.2029

High School Diploma -

ofafa jericho high school
Nairobi, Kenya
01.2021

Skills

  • Customer engagement
  • Team collaboration
  • Problem solving
  • Inventory management
  • Negotiation tactics
  • CRM software proficiency
  • Effective communication

Certification

• Coursera Online Sales Certificate
• Sales and CRM CERTIFICATE
• 40 Hour Medical Interpreter Training

Languages

Somali -Fluent

Swahili - Fluent

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull TimeContract Work

Location Preference

On-SiteHybrid

Salary Range

$18/hr - $2610/hr

Timeline

Customer Engagement Representative

Pacific Basket Company
12.2025 - 01.2026

Sales Associate

Safaricom Telecommunications
01.2023 - 04.2024

Front Desk Receptionist

RUDOLF REGENCY HOTEL
02.2022 - 11.2022

Bachelor Of Applied Science -

University of British Columbia

High School Diploma -

ofafa jericho high school
MOHAMED ISSE BAHANA