Mohamed Ghazewi
Toronto,ON
Summary
Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting.
Overview
1
1
year of professional experience
Work History
Network Technician Intern
Individual Employer
06.2021 - 12.2021
- Monitored network performance using diagnostic tools, identifying potential issues before they escalated into problems.
- Performed hardware installations and software updates for a streamlined network environment.
- Assisted senior technicians with complex projects, gaining valuable hands-on experience in various aspects of networking.
- Maintained up-to-date documentation on network infrastructure, ensuring accurate records and easy reference.
Information Technology Intern
ZTE Corporations
01.2022 - 06.2022
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Collaborated on projects with cross-functional teams to ensure successful completion within deadlines.
- Provided technical support, resolving IT issues to maximize productivity for team members.
Education
Bachelor of Arts - Information Technology
York University
Toronto, ON06.2024
Skills
- Strong Communication Skills
- Team collaboration abilities
- Hardware installation competence
- IT support experience
- Problem-Solving
- Customer Service
- Strong Work Ethic
- Time Management
- Attention to Detail
- Microsoft Office
- Decision-Making
- Network administration knowledge
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Information Technology Intern
ZTE Corporations
01.2022 - 06.2022
Network Technician Intern
Individual Employer
06.2021 - 12.2021
Bachelor of Arts - Information Technology
York University
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